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  1. US
  2. WA
  3. Seattle
Bob Oates Sewer & Rooter
Bob Oates Sewer & Rooter
Bob Oates Sewer & Rooter

Bob Oates Sewer & Rooter

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1817 Queen Anne Ave N Ste 312, Seattle, WA 98109, USA Get Directions
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ABOUT   Services Excellence Summary

Bob Oates Plumbing, Sewer & Rooter, is located in Seattle, Washington, and has been in business for more than two decades. Bob Oates founded the company, and it rapidly became a reputable and well-respected plumbing and drain cleaning service. This is a company that is committed to helping people. Bob would always express it like this, “We are the people-helping business.” Bob Oates' enthusiasm and dedication to people and the industry have motivated all of us on the Bob Oates team to provide quick, skilled, and trustworthy customer service. We are steadfast in our beliefs and are inspired and driven every day by our leader. Bob Oates Plumbing, Drain Cleaning, and Sewer Repair operates with the sole purpose of helping others. Our good reputation is based on understanding and completing a wide range of plumbing services in homes and businesses. Rather than making a quick fix, the Bob Oates team is professionally trained and experienced in repair projects. Our purpose is to provide excellent customer service, and we continue to accomplish this mission by employing the finest technologies and most highly trained technicians in our field.

 

SUMMARY   Reviews Summary

Bob Oates Sewer And Rooter reviews have significant sections. Client depict the service as highly professional. Work is done within a short time indicating time management and skillfulness. Bob Oates' staff show exceptional customer service by communicating well with clients. They keep a customer informed about the process, propose solutions, and show up early for the service. Techs such as Denero, Jaromy, Michael and Wesley are professional, knowledgeable gents who explain what they are doing. During clogs and other issues, they diagnose fully and act appropriately. Problem-solving skills in technicians and customer service earn the company its good name. Satisfied customers say that despite the call, the company sends technicians to resolve the issue almost immediately. Job recommendations are strongly controlled. When it's another company, Bob Oates staff say it and undo the previous shoddy work. The experienced guys carry out their tasks diligently, discovering the issues faster and taking time to break it down for the customers.cheiden. Satisfied customers often recognize and give credit where it's due. Another feature that stands out is the courtesy exemplified by every technician. Using a universal language aimed to make the client feel in control of the situation. While doing the tasks, Mr Micheal and his colleague broke down everything they were doing and gave options, a few items to note in the report. Explanations for long-term and short-term solutions are some of the choices. As a result, a client appreciated the technician, and the service decomposing to allow for equal participation in the solution. High success rates were backing the company's review since they properly solve sewer and water issues. Relining and replacement of main lines appears to work well for many clients. Recommendations put them among few companies that offer solutions to a problem before it becomes major. Problems are diagnosed and permanent solutions adopted. High success rates are backed up by the company's review, showing that they properly manage sewer and water issues. The sewer and water services of this company have been tested and found good by several customers. The skillful techs and the company's flexibility save clients a lot of trouble. Customers contract them over old drains, repairable disposals, and broken water heaters almost every call. Additionally, toilets, sinks are often cleared. Customers appreciate technicians for showing up even when they are busy. One customer called in desperation but praised the company later on after the response. Devices and toilets are repaired or replaced. Clients consider this company to have done the best repairs and replacements. Plumbers have a good company for leak repairs. Customers often go ahead to rate their services by how far they are. An illustration can include the customer who said that the service was satisfactory along with other leaking plumbing areas in a review. A deep issue in the sewer system can be mentioned alongside repairs to the toilet set. Drains may clog and clients call and wait again. Punctuality also earns the company praise, and their availability earns them more good reviews. Commvication also works up to sales, and workers explain things to clients. Wet lines are resolved within the hour, and a look from the employees identified why the blockage was named as a reason for leaving. Communication is rated highly by clients whereby they say it is more professional. A client thanked the company for good timing, comparing it to a previous terrible one. Timely services are rated well by customers and particularly nailed by a review as a punctuality habit. That feeling made her friend call for the services. Customers can set the job and have it run smoothly. Conversation makes orders go through even though they were not set. Plumbers show skills in identifying an issue. One drains to a toilet and another to a sink in a different area. A client is confident in the diagnosis, saying he noticed blocks in two lines. No problem for the client calling a company as emergencies can break, and dirty water needs quick removal. Other clients say about not cooking. Pants are safe from any leaks, and there is no help. Cleanliness and health are more for bathrooms drawn in the morning and planned for. Thus it is recommended that clients get wet lines running again. A client is impressed, decomposing the client's time without using the bathroom.. The company's website attests to the quality of the company by the multiple positive reviews they get from customers. Clients can comfortably trust the company from the information they get.

 

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Pros & Cons

PROS
recommend (12)
on time (10)
great job (5)
highly recommend ... (5)
very professiona ... (2)
great experience ... (2)
great service (2)
punctual (2)
very transparent ... (1)
super nice (1)
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Cons
waste of time (1)
think twice (1)
poor service (1)
waste your time (1)
rude (1)
poor communicati ... (1)
slow (1)

Bob Oates Sewer & Rooter Reviews: 100. Average Rating: 4.6

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