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  2. WA
  3. Seattle
DICK'S Sporting Goods

DICK'S Sporting Goods

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328 NE Northgate Way, Seattle, WA 98125, USA Get Directions
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ABOUT   Services Excellence Summary

Dick Stack was 18 when he established DICK's Sport Goods in 1948. He was working in an Army surplus store in Binghamton. Dick Stack, a fisherman enthusiast, was asked to make a list of all the items required to launch a fishing gear manufacturing company. After Dick Stack's suggestions, the owner called him an idiot for not knowing what he was doing. Dick was so angry that he quit his job. Dick returned to his grandmother's house, where he used to spend happy hours when he was a child. He told his grandma what had happened. His grandmother asked how much he would pay for building his shop. He said he would pay $300. Dick removed $300 from his grandma's cookie jar. His grandma told him to start a Binghamton bait and tackle store. Dick began expanding his product line in the 1970s, including numerous things sold at DICK'S Sporting Goods (DICK'S Sporting Goods, 2021). With the goal to help athletes achieve their aims with the finest products, DICK'S Sports Goods grew to an 850+ store, alongside Golf Galaxy and Field & Stream stores (DICK'S Sporting Goods, 2021). This shop has been serving outdoor fanatics, sports enthusiasts, and omnichannel retail leaders since 1948. The company is headquartered in Pittsburgh, Pennsylvania, with a diverse range of equipment and gear that can be accessed through various stores across the United States. DICK'S Sporting Goods has also launched Public Lands, an outdoor-specific store (DICK'S Sporting Goods, 2021). Go, go, gone. The company also operates DICK'S Sporting Goods Mobile App, where customers can shop online or participate in the warehouse sale (DICK'S Sporting Goods, 2021). Furthermore, DICK'S owns DICK'S House of Sport and Golf Galaxy Performance Center and GameChanger, a sports (DICK'S Sporting Goods, 2021).

 

SUMMARY   Reviews Summary

In summary, customers' feedback on this store is generally positive. The reviewers appreciate the Northgate store's huge, nicely organized selection and courteous, helpful staff. They frequently stock what shoppers are seeking, with helpful customer service that ensures a good shopping experience. Moreover, many clients appreciate the stores' focus on safety and the continuation of mask rules for unvaccinated patrons. The hygiene of the store is also highly valued. The staff is frequently singled out for their superior service, such as Diego and Tyler, who go above and beyond to help customers. The guests frequently have the impression that their feedback has been fully met and even exceeded on an outstanding note. This store is generally highly suggested.

 

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Pros & Cons

PROS
helpful staff (5)
very helpful (3)
great selection (3)
helped me (2)
great place (1)
good customer se ... (1)
helpful staff (1)
good selection (1)
helpful and frie ... (1)
friendly staff (1)
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Cons
not helpful (2)
rude (2)
rude (1)
very disappointe ... (1)
disappointed (1)
not great (1)
waste your time (1)
uncomfortable (1)
overpriced (1)
expensive (1)
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DICK'S Sporting Goods Reviews: 101. Average Rating: 3.7

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