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Downtown Automotive

Name: Downtown Automotive
Address: Seattle, US
Telephone: +12062708500
Rating: 4.85

100 reviews

car repair Top Car Repair Body Shops in United States Top Car Repair Body Shops in Washington

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+12062708500

Open 7:30 AM - 5:00 PM now

702 6th Ave N, Seattle, WA 98109, USA Get Directions

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ABOUT Services Excellence Summary

Our clients are the force driving Downtown Automotive. We will assist you with your vehicle repair needs, from oil changes to brake fixes and suspension work. Every make and model is welcome at our downtown Seattle location. We are always there for you, whether you have a faulty belt or a non-functioning transmission. Customers get the full story. We provide the knowledge so you may make informed choices about your car. How about you come by our repair facility at 702 6th Ave N Seattle WA 98109 to learn about your car. It is our only downtown Seattle repair facility. This is important because we are near you and your job. Customer service and faith are important as location, location, location. We are dedicated to you and your vehicle. Customer service and quality automotive services are our goal. You can reach us at (206) 678-1007 or by phone. We have worked hard and have been upfront with our customers and our team since the start in 1976. We are happy to offer our customers the highest standard by employing ASE Certified technicians at our AAA Approved site. Our nine repair bays and a team of ASE-certified experts can handle any repair, from an oil change to a full brake fix.

SUMMARY Reviews Summary

Downtown Automotive has garnered praise from numerous customers for its outstanding and accommodating service, with Laurie earning accolades for her genuine and responsive management of high-pressure situations with knowledgeable ease. In each instance, customers note her kindness and collaborative approach, with a focus on service and on ensuring you completely understand the work to be done. This distinction is crucial, as many customers express appreciation for the care Laurie bestowed upon them, especially when they arrived with a potential repair consisting of multiple pieces. Laurie is honest about work, fair priced, and constant concerned for everyone, and the staff. The communal, helpful, and generous atmosphere Laurie fosters has saved and changed her customers multiple times, making them and their experience the shop’s priority. Every review noted that the collective staff is a delight to be around, despite demanding and exceedingly busy cars that clutter. Each customer appreciated Lori and the team validating not only the specific emergency they had but also their custom design service. Customers leave in a better place, not just their cars. Since they treat people right and do amazing work, they are still in business. Keep terms fair, take the time to understand what customers say to allow for the best possible service, and always put the customer first. Lori makes Downtown Automotive special.