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Review Keywords Analysis

  1. US
  2. WA
  3. Seattle
Exact Electric
Exact Electric
Exact Electric
Exact Electric

Exact Electric

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11300 25th Ave NE, Seattle, WA 98125, USA Get Directions
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4.9

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ABOUT   Services Excellence Summary

We offer unparalleled personal service to residential, commercial, and industrial clients via our qualified electricians. We are committed to cooperation, flexibility, and take your drawings and scheduling into account. This makes it possible for us to complete the project without delay and within the budget. We have an extensive range of technology and electrical solutions that can meet the needs of homeowners, builders, business owners, and contractors. It is a passion that motivates us. We want to hear from YOU!

 

SUMMARY   Reviews Summary

The reviews show that Exact Electric service is exceptional despite the varied nature of the tasks they worked on for the customers. The reviews contain an analysis of 16 testimonials from satisfied customers to help them decide if they should partner with the company. The customers show that they had varied service requirements, including electrical installations, repairs, wiring, and new appliances. The reviewers agree that the team of Electricians are incredibly skilled, helpful and professional under arduous conditions. Oscar, Carlos and James are particularly mentioned in some of the reviews as remarkable technicians who know what they do. Notably, the customers also acknowledge how the Electricians systematically break down complex solutions and communicate to get positive outcomes. The punctuality, cleanliness, precision and clear communication make Exact Electric customers consider them in future projects and refer them to others. There are two elegant comparative examples for the company's service attributes. One reviewer stated that Exact Electric is the only electrical company they would engage with, while another reviewer noted how they responded and consistently communicated with the customer versus the competition for a complicated repair job. One reviewer also identified the professionalism of the company's office workers, resulting in increased efficiency and an elevated customer experience. Carrying out smooth processes on the job is common even if issues arise, as customers see how employees collaborate among themselves and with the customers to satisfy their needs and improve their lives through quality workmanship and positive service. That creates satisfied, loyal customers. The review list below contains these typical reviews after an analysis of testimonials shared by customers. The 16 reviews scorecard for Exact Electric shows how the customers highly recommend the company's employees for their teamwork, clear communication, skill and professionalism, which results in quality services even in adverse conditions. Moreover, exact electric has a user-friendly website which reveals that the exact electric is user-focused, knowledgeable and professional. Various service categories and a user review feature are included on the site. Google search, social network posts, and customer review sites often lead a potential customer to the site. The site performs better on websites that judge website speed and server health or have a focus group of potential users test it to provide feedback on potential improvements from a customer perspective. The website sections help the user to quickly find information about the company and decide to learn more or get an appointment to get the required service. They also help busy customers who need more information about the service to know more about it. The site uses photos, videos, icons, taglines and mentions awards and membership in trade organizations to help customers understand the professionalism that comes with using the service. The ease of making a decision to use the service, making the appointment and calling the company are supported by clear calls to action and contact information, increasing the effectiveness of the site. A succinct description of the company and its values is also included, helping the user understand the brand of the company and the motivation for its employees when delivering services. Moreover, the social network and online review information further build the service provider's credibility in the user's mind, leading to the site and the service being seen as more valuable. It advises the clients and interested individuals about its certifications and how to reach out for clarification. In conclusion, the user-focused design and responsiveness of the website provide a seamless integration between the company, the site, and the customer, while the site also helps build the brand, sales and profitability of the business.

 

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Pros & Cons

PROS
recommend (21)
highly recommend ... (10)
on time (10)
great job (6)
use them again (5)
great experience ... (4)
recommended (4)
on time (3)
very professiona ... (3)
punctual (3)
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Cons
unhappy (1)
terrible (1)
Exact Electric Reviews: 100. Average Rating: 4.9
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