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Fleury's Body Shop

Fleury's Body Shop

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1484 NW 90th St, Seattle, WA 98117, USA Get Directions
4.4
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ABOUT   Services Excellence Summary

One-stop collision repair at Fleury’s Body Shop. Available in Seattle. Fleury's Body Shop, Seattle's Top Auto Body Shop, Is Here for You! Located in Seattle, Washington, Fleury's Body Shop is your go-to auto body shop for general body repairs. We specialize in collision repairs, and our professional technicians have the training and experience to work on all vehicles. We promise to work closely with you and your insurer to find the best solution possible for any car-related concern. We also guarantee that you will receive the best service in the area. Our team of professional auto body repair technicians can fix any type of damage to your vehicle, no matter how small. Your damaged car will look brand new thanks to our expertise, advanced equipment, and top-quality materials.

 

SUMMARY   Reviews Summary

Many reviews highlight Mike's professionalism and willingness to go above and beyond. For example, Mike's expertise in customer service and his shop's quality and fair pricing show up in multiple reviews. A client said her car needed fast, urgent attention, and she found most repair shops with long wait times for appointments. Only Fleury's impressed her. The shop agreed to evaluate the vehicle instantly, and the fender abrasion was repaired and the car cleaned in minutes, free and fuller appreciation. Communication is tagged as an essential aspect of Mike's business, with customers staying in the loop throughout the repair process to know that their vehicle is well cared for. Some clients also had problems with insurance covering their repairs. However, Mike ensured he worked it out with the insurance company because many clients appreciated Mike's communication and customer service. For instance, he kept in touch with a client for many days and was easy to correspond with at any time. Another client appreciated getting a call a week later for additional after-service and recommended the shop. In another situation, the shop also responded to local customer issues..algorithm generatedMany reviews applaud Mike's professionalism and his above-and-beyond approach to customer service. Many reviewers highlight the quality of work and fair pricing at his shop. I had a client that said her car urgently needed attention and that most other repair shops had weeks-long waitlists for appointments, but Fleury's amazed her. The shop agreed to evaluate her car immediately, and the fix was completed for free in minutes, and the car was also cleaned and returned to her, which she was deeply grateful for. The ability to reach him at any time and to be fully aware of the situation of their vehicle during repairs makes communication a key aspect of Mike's business. Some customers also had complications with insurance covering their repairs. However, Mike strived to work it out with the insurance company, and many customers praised him for his communication and customer service. For example, one customer kept in touch with him for many days and was easy to communicate with at any time. Another customer appreciated a call from the shop a week later to check up on the car, recommending it to others. The shop was also responsive to local customer needs in another instance.

 

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Pros & Cons

PROS
recommend (9)
highly recommend ... (4)
quality work (4)
super helpful (3)
very helpful (3)
willing to help (2)
recommended (2)
highly recommend ... (2)
recommend (2)
helped me (2)
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Cons
disappointed (2)
unprofessional (1)
uncomfortable (1)
wasted my time (1)
so disappointed (1)
worst experience ... (1)

Fleury's Body Shop Reviews: 88. Average Rating: 4.4

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John Doe left a 5 star review
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