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Ideal Image Northgate

Name: Ideal Image Northgate
Address: Seattle, US
Telephone: +12066734620
Rating: 3.8725

102 reviews

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+12066734620

Open 8:00 AM - 8:00 PM now

Thornton Place, 317 NE Thornton Pl Suite 10A & 10B, Seattle, WA 98125, USA Get Directions

laser hair removal service Top Laser Hair Removal Services in United States Top Laser Hair Removal Services in Washington

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ABOUT Services Excellence Summary

Ideal Image Northgate offers top-tier non-surgical aesthetic services in a contemporary spa atmosphere. Our skin and body solutions include CoolSculpting (r), Ultherapy (r) Skin Tightening, and Broadband Light Therapy. Our highly qualified medical staff will create a personalized plan for you. Ideal Image Seattle encourages you to strive for perfection with your skin. Request a complimentary consultation at our clinic now!

SUMMARY Reviews Summary

The feedback generally portrays Ideal Image Northgate as a welcoming environment with friendly, patient, and professional staff. Clients comment on the exceptional service provided by the laser nurses, front desk staff, and consultants, which makes them feel comfortable and assured throughout their visit. Jenny and Kim are mentioned as stand outs and highly rated for their ability to communicate in a relaxed and educational manner. The reviewers share that they are content with how the team has always taken them step by step throughout the procedure and made them feel less nervous. The accessibility, as well as the quick and easy check-in and check-out process, has been highlighted by many satisfied customers. Ideal Image Northgate is highly recommended by clients for getting their consultations conducted and treatment done in a friendly, professional and explanation. Several customers also have expressed gratitude for the no-pressure sales and marketing practices they experienced and are appreciating the extensive customer education and follow-up process. Customers are returning and recommending the practice to friends and family with a smile.

Sasha left a 2 star review

★★☆☆☆

On TrustAnalytica

Oct 27

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Reputation Change over time

Pros & Cons

PROS

recommend (8)

highly recommend ... (5)

very friendly (3)

feel comfortable ... (3)

very professiona ... (2)

friendly staff (2)

well cared for (2)

friendly and pro ... (2)

wonderful experi ... (2)

recommended (2)

Cons

terrible (6)

waste of money (2)

worst experience ... (2)

awful (2)

angry (2)

terrible custome ... (2)

they just want y ... (1)

rude (1)

so disappointed (1)

terrible experie ... (1)

Ideal Image Northgate Reviews: 102. Average Rating: 3.9

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Reviews (2) Google Reviews (100)

Sasha

on Trustanalytica

Fix negative reputation Fix negative reputation

This review reflects my entire experience with Ideal Image so far, not just this location, although this is where I got burned (literally). A case manager name Mary called me and said “well, when you signed the contract for laser hair removal you agreed to the potential of getting burned so we won’t give you a refund” The whole thing has been unbelievable. I’ve had 2 out of the 8 treatments in contact and from the very first one I knew it would be a toxic relationship because that’s when I learned that the sales person lied. Before I signed the contract she said the treatment frequency would be every 6 weeks, on a recorded zoom line, immediately after my first appointment they said “well, we don’t offer 6 weeks anymore” when I went back to sales person, now after I signed the contract she said, “it’s going to be every 8-12 weeks now, trust the medical staff, they are really good at what they do” Okay - I’m getting ready for my first follow up - canceled last minute. Rescheduled for a couple weeks later. During the second meeting, I got burned (the nurse accidentally used the wrong laser on me). I’ve been trying to get a refund for all my remaining sessions. I’ve spoken to so many people at this point. Mary was the last person I spoke with. It’s probably going to be a long fight to get my money back.

Peony