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Sleep Experts are a proud group of people committed to ensuring a good night's sleep every night. What's their secret? Over 200 hours of training are given to our Sleep Experts so that they can create a unique solution. Our Love Your Mattress Guarantee is available to make sure you are 100% happy. Sealy, Tempur-Pedic, and Sleepy's are all offered. You'll be offered your new mattress for a 120-night free trial. This is to make sure you have the right mattress. Sometimes Mattress Firm thinks it's in mattress sales. But very few people know that Mattress Firm is actually in the match-you-with-the-right-mattress-for-you business. Mattress Firm is making a way for people to sleep better. The mission is to help people find the best mattress at the lowest price so they can sleep better. Mattress Firm was founded in California in 1990 and grew into a nationwide network of hundreds of mattress stores. We have over 2400 Mattress Firm stores nationwide. Each Sleep Expert(r), after 80 hours training, starts their careers at Mattress Firm. This is the best way to learn how to be a Sleep Expert. Mattress Firm is different. We guarantee our customers high-quality service and happy workers. Every single person loves coming to this store every day. The Love Your Mattress Guarantee is a surprise to our mattress experts, the Sleep Experts. You will receive a superior mattress with the comfort and support you need. We want to help you choose the perfect mattress. Mattress Firm's Foster Kids program at The Ticket to Dream Foundation holds three collections drives each year. Foster children can sleep better and have a future. Those are our mattresses. It's our job to make people sleep better.
 
The store's service and staff were outstanding, as indicated by multiple reviews, particularly their friendliness and usefulness, especially Alissa and Liz. Customers praised the sales staff for their patience and understanding, particularly their customized approach. One or two, for instance, noted that the salesperson patiently clarified options for them. Many buyers appreciated the salespeople's non-pushy approach to their shopping. They appreciated that the sales teams took the time to understand and provide relevant information. Buyers had unique parting and had a pleasant shopping experience because the staff was both helpful and provided options together with the prices. One shopper remarked that the total event was fantastic and that they would review the shop highly. The comments support the idea of the store being less sales-oriented and that the team was attentive and ready to offer comprehensive facts to help clients make informed decisions. Shoppers considered that the atmosphere was stress-free and the salespeople were patient and took their time analyzing each shopper's context. Another reviewer noted that they will come back and buy more furniture in the future because of a forthcoming mattress shopping venture. After a beneficial transaction, a client described themselves as a potential loyal client who would refer others to the store. That demonstrates that the store was successful in achieving client retention.
 
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