×

Review Keywords Analysis

  1. US
  2. WA
  3. Seattle
Swissa Jewelers
Swissa Jewelers
Swissa Jewelers

Swissa Jewelers

3.7
reliable-icon Reliable
Claim the profile, write a
review or rate company
Unclaimed Profile Add to TOP 10 Write a Review
or rate us:
ABOUT   Services Excellence Summary

Swissa Jewelers, a Swissa Family Business company, was founded in 1973. Swissa Jewelers is a family-run business that offers high-quality and beautiful jewelry at fair prices. Our line includes engagement rings, wedding bands, pearl jewelry, and loose certified diamonds. Custom-made jewelry pieces (matching your chosen stones to your pre-selected jewelry style) are also available. Services Jewelry Repair Our experts repair silver, gold, and platinum jewelry. Ring resizing and gemstone resetting are available. We can also replace prongs. Before we begin, we provide you with a free evaluation and a quote. Watch Repair Watch battery and band replacements can often be completed while you wait. For estimates on cost and how long it will take to fix your quartz or mechanical watch, please consult with us. Bead and Pearl Stringing Pearl or bead jewelry should be restrung every few years. A straightforward restring can save your pearl or bead necklace. Graving Hand engravings are available for wedding rings, jewelry, watches, and family crest jewelry. Block or script style machine engraving is available for small items, silver cups, plates, etc. We can also monogram your silver cup or plate. Appraisals Certified appraisers are available to appraise all your stone jewelry, watches, diamonds, or gemstones. We should have your jewelry appraised every five years as gold, diamond, or gemstone prices fluctuate. Your jewelry can only be replaced if it is appraised for damage or loss. Indemnity Replacement If you lose your jewelry, colored stones, or diamonds, we can replace them. To replace your product, many manufacturers can make this happen. Your insurance policy can be filed with us for an exact copy of your jewelry. We will work with your insurance company to replace your stolen item. Custom Design You can design your engagement or wedding ring, or you can choose a unique design for your existing color or diamond jewelry. Our goldsmith will create your pieces and make sure they are perfect. We can also design a matching band for the ring you already have. Step one is to send us a picture of your ring or let us draw one for you. The next step is to carve a wax model. The model can then be adjusted following your recommendations until it's perfect. After you agree, the jewelry can be cast in yellow or 14kt or 18kt gold, or platinum. Your ring will now be set with the diamonds and color stones that you selected.

 

SUMMARY   Reviews Summary

Swissa Jewelers has very favorable reviews, with clients praising their custom-designed and repair services. Moti and Marianne are particularly popular among clients for their artistry, customer care, and willingness to listen to client wishes. Cake, clean, classic items has a good market. Also, the service is satisfactory and timely, and many customers reported feeling valued and supported by the Swissa Jewelers staff.. Several clients have made the store their regular choice for jewelry repair, and house in the collection of jewelry. Additionally, many clients stated that they have been Swissa Jewelers customers for many years and have had positive experiences. Service occasionally could depend on the situation, such as slightly crowded. All reviewers would recommend Swissa Jewelers as a store for jewelry follow-up.

 

cancel
cancel
Blaire left a 1 star review
★☆☆☆☆
On TrustAnalytica
Oct 21
Verified

Reviews Live Stream Widget

Live stream your reviews on website.

Collect your Trust Badge

Get recognition as a TOP Business!

Reputation Change over time
5
4
3
2
1
0

Pros & Cons

PROS
recommend (3)
highly recommend ... (2)
great job (1)
reasonable price ... (1)
definitely be ba ... (1)
friendly service ... (1)
best experience (1)
easy to work wit ... (1)
recommended (1)
amazing customer ... (1)
Load more
Cons
rude (4)
terrible (2)
would not recomm ... (1)
not recommend (1)
unprofessional (1)
overcharge (1)
rude (1)
horrible custome ... (1)
horrible (1)
scratches (1)
Load more

Swissa Jewelers Reviews: 36. Average Rating: 3.7

filtered by
% summary
Excellent
0%
Good
0%
Average
0%
Poor
0%
Bad
100%

Sign in to leave a review

via your social media account

I went in with my husband to our our wedding bands resized and we left speechless. When I was trying to decide which size I wanted to go to, I was told that every time I question the man who was helping us the cost of the resizing was going up. Then when I was unsure about if I should go up 1/4 of a size he said yes because "all women gain weight". Then when he wanted a contact number for getting my ring resized he cut me off and said he wanted my husbands number, even though it was my ring and I told him that I work from home. I had to push him to be the contact on my own piece. I don't know if this man hates women or what the problem was, but finally we said that we were going to take our business elsewhere. I could tell that the woman who was working at the same time was embarrassed and she did give me an apologetic look. We didn't react in the moment, but once we got into the car I started to cry. I was belittled and humiliated by this man, and I genuinely did nothing.
cancel
cancel
Blaire left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
Verified

Reviews Live Stream Widget

Live stream your reviews on website.

Collect your Trust Badge

Get recognition as a TOP Business!