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I have been studying conflict for over 15 years: its essence, its triggers, and how it can be changed into something positive. I represent Transforming Conflict LLC, and my job as a mediator is to assist parents, spouses, siblings, business partners, employees, and supervisors in misunderstandings or disagreements. This practice restores trust in families and organisations. I assist clients in learning how to manage conflict constructively and become more successful in their co-parenting, business, and family relationships. I do these tasks together to achieve more lasting and profitable outcomes. Listening = truly hearing. Listening is crucial to identifying conversational gaps, misperceptions, misunderstandings, contrasting interests, and the numerous other factors that may make it hard for parties to meet. I must also identify the patterns that are most likely to enable positive interaction and help them reach their goals, as well as those that are unlikely to do so and interfere with the objectives of each party, provide some guidance. Often these "interventions" cause "aha!" moments, permitting clients to move further than distrust and anxiety. I am devoted to transparency and self-reflection. Mediators are individuals who have biases, trauma-based causes, and other elements, and it is exceedingly difficult. In this case, my mediator work requires me to guard against my prejudices. However, it also requires me, as a former family member, to examine how I react to conflict situations so that I do not influence them or intermingle with their conclusions.
 
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