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Review Keywords Analysis

  1. US
  2. WA
  3. Seattle
U-Haul Neighborhood Dealer

U-Haul Neighborhood Dealer

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Open 8:00 AM-6:00 PM now
2400 1st Ave S, Seattle, WA 98134, USA Get Directions
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3.9

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ABOUT   Services Excellence Summary

U-Haul Neighborhood Dealer is an American company with its headquarters in Phoenix that provides truck rentals, trailer rentals, and self-storage rental units. It has been in operation since 1945. The company was founded by Leonard Shoen, his wife Anna Mary Carty Shoen, and their family in Ridgefield Washington. They started the business in a garage that belonged to Anna Mary's family. U-Haul got its first expansion through franchises with gas stations. U-Haul offers truck rentals, trailers, pickup trucks, and cargo vans for one-way or local moves. Online reservations for U-Boxes, moving supplies, and shipping boxes are available. U-Haul has more in-town, one-way, and utility trailers than any other local provider. U-Haul makes moving and towing even simpler when you rent a trailer or truck. Utility trailers for cars, enclosed cargo trailers, and car trailers are among the available. U-Haul offers a moving truck and trailer combination.

 

SUMMARY   Reviews Summary

April is featured in several reviews for her excellent customer service, kindness and positive attitude. There are multiple mentions of her making the process of renting a U-Haul easy and stress-free. She helped ensure that each rental order was accurate, with additional customer service skills. This is complemented by the courtesy and friendliness of the other staff members. Overall, the service is fantastic and friendly for many people. Placing a reservation online is a smooth process, and the staff is patient when the customer is behind. Additionally, the location is convenient, with a lot of parking available and a range of vehicles to choose from. Customers appreciate that the employees are helpful, especially as some have reviewed the U-Haul experience being the best they have ever had. High recommendation to April! Higly appreciated for ect.

 

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Reputation Change over time

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Pros & Cons

PROS
super helpful (4)
very friendly (4)
great location (3)
helped me (3)
great customer s ... (2)
convenient locat ... (2)
great job (2)
very helpful (2)
accommodating (2)
recommended (2)
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Cons
bad experience (3)
rude (2)
not recommend (2)
rude (1)
extremely rude (1)
would not recomm ... (1)
do not use (1)
horrible custome ... (1)
horrible (1)
will not return (1)
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U-Haul Neighborhood Dealer Reviews: 91. Average Rating: 3.9
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