U-Haul Neighborhood Dealer is an American company with its headquarters in Phoenix that provides truck rentals, trailer rentals, and self-storage rental units. It has been in operation since 1945. The company was founded by Leonard Shoen, his wife Anna Mary Carty Shoen, and their family in Ridgefield Washington. They started the business in a garage that belonged to Anna Mary's family. U-Haul got its first expansion through franchises with gas stations. U-Haul offers truck rentals, trailers, pickup trucks, and cargo vans for one-way or local moves. Online reservations for U-Boxes, moving supplies, and shipping boxes are available. U-Haul has more in-town, one-way, and utility trailers than any other local provider. U-Haul makes moving and towing even simpler when you rent a trailer or truck. Utility trailers for cars, enclosed cargo trailers, and car trailers are among the available. U-Haul offers a moving truck and trailer combination.
Reviews Summary
April is featured in several reviews for her excellent customer service, kindness and positive attitude. There are multiple mentions of her making the process of renting a U-Haul easy and stress-free. She helped ensure that each rental order was accurate, with additional customer service skills. This is complemented by the courtesy and friendliness of the other staff members. Overall, the service is fantastic and friendly for many people. Placing a reservation online is a smooth process, and the staff is patient when the customer is behind. Additionally, the location is convenient, with a lot of parking available and a range of vehicles to choose from. Customers appreciate that the employees are helpful, especially as some have reviewed the U-Haul experience being the best they have ever had. High recommendation to April! Higly appreciated for ect.
Frequently asked questions
6 questions
What do U-Haul Neighborhood Dealer clients say about the work?
Customers frequently praise the friendly and helpful staff, particularly April and Christian, for making the rental process smooth and stress-free. Many highlight punctuality and the cleanliness of the vehicles, contributing to a positive overall experience.
What services does U-Haul Neighborhood Dealer provide?
They offer a range of services including Vehicle Rentals (Truck Rentals, Van Rentals, SUV Rentals), Packing Supplies (Boxes, Tape, Bubble Wrap), Dolly Rentals (Standard Dolly, Furniture Dolly, Hand Truck), and Customer Service (Reservation Assistance, Damage Waiver Options, After-Hours Assistance).
Can I rent packing supplies at U-Haul Neighborhood Dealer?
Yes, they provide packing supplies such as boxes, tape, and bubble wrap, making it easy to prepare for your move.
Does U-Haul Neighborhood Dealer offer assistance for last-minute rentals?
Yes, they are known for their accommodating service, helping customers with last-minute rental needs, as highlighted by reviews praising their friendly and patient staff.
What types of dolly rentals does U-Haul Neighborhood Dealer offer?
They provide a variety of dolly rentals, including Standard Dollies, Furniture Dollies, and Hand Trucks, making it easier to transport heavy items during your move.