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Review Keywords Analysis

  1. US
  2. WA
  3. Spokane
Massage Envy

Massage Envy

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920 E Hoerner Ave Ste 100, Spokane, WA 99218, USA Get Directions
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ABOUT   Services Excellence Summary

At Massage Envy, we believe in the restorative benefits of massages, facials, and stretching services. Our vision is for every member or guest who walks into a Massage Envy location to be greeted with positivity and empathy. Our mission is to provide exceptional service to earn the trust of the people we serve. Every day, we're helping people feel their best by relieving stress, improving posture, reducing tension, and alleviating aches and pains associated with a busy life. Our franchise locations showcase the belief that when your body works better, it helps you live better, too.

 

SUMMARY   Reviews Summary

In the summary, the reviewers praise the massage therapists, particularly Brittany and Jim, singling them out as the best and proposing that massages with them can make a significant physical difference. They underline their impressiveness and professionalism in dealing with clients. They describe the total relief they feel after a massage session and Brittany the better. They also commend a supportive and beneficial working environment, at Masage Envy Northside. The reviewers appreciate the operational efficiency and first-rate customer service produced by the staff, with Malia coming across as a supportive and professional front desk personnel. Most clients would advocate the three therapists named, specifically following and scheduling most treatments with Brittany who they think extraordinary. No patrons said any negative thing.

 

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Reputation Change over time
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Pros & Cons

PROS
great job (4)
recommend (3)
highly recommend ... (3)
very friendly (2)
very professiona ... (2)
great massage (1)
great place (1)
feeling relaxed (1)
exceptional cust ... (1)
very helpful (1)
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Cons
worst massage (1)
dont go here (1)
very bad service ... (1)
very disappointe ... (1)
disappointed (1)
rude (1)
horrible (1)
not great (1)

Massage Envy Reviews: 100. Average Rating: 4.4

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