Helpful staffFair pricingGreat customer serviceKnowledgeable salespeopleUnderstanding staffHonest dealingsAssistance in selectionQuick processGood dealsHelpful during purchase
About this business
At Cars R Us, you can enjoy a comfortable shopping experience where you can browse and make decisions at your own pace. We strive to build long-lasting relationships with our clients based on trust and satisfaction. Our inventory includes the newest models from Subaru, Toyota, and Chevrolet, and there are many choices for you, from diesel pickups to vacationing trucks. Cars R Us, is your first choice for quality used cars in Tacoma, WA. Our used car dealership is proud to offer a broad selection of used vehicles from top manufacturers, including SUVs, cars, and trucks.
Reviews Summary
The reviews for Cars R Us the significance of Marquez and his sales skills, Carmen, and other staff members who are experienced in making each auto purchase and financing experience simple, educational, and down-to-earth. In comparison to the previous auto shopping experiences, their low-stress and honest sales environment is highlighted. Several reviewers account for how Marquez and his sales team worked hard to cater to and advise them throughout the car buying process's hardships. The vast majority of customers pointed out that Marquez helped diversify the auto shopping experience by launching them to a variety of high-quality cars that exceeded their expectations, with some noting that the team helped them with the suitable car brand of insurances. This clarified and meant that the experience was marked by the customer care philosophy. Car buyers were particularly positive in their reviews for the team's detailed method of describing why and how they were suggested an auto shopping option, including the various other auto buying factors that led to the positive and pleasant experience in most vehicles. More so, users record how their communication with the insurance teams were so helpful in reviewing this purchase. Moreover, references to the purchasing process highlight Marco's and other staff's experience and top-notch effective communication in explains and guiding them after they fully approved us for the purchase. The result shown in the review of a positive purchasing experience is grounded, and shoppers continue to recommend Car R Us.
Frequently asked questions
7 questions
What do Cars R Us clients say about their experience with the team?
Reviewers frequently praise the helpfulness and professionalism of staff like Marquez and Fernando, highlighting their honesty, no-pressure approach, and ability to assist with insurance and financing. Many customers felt well-supported throughout the car buying process.
Does Cars R Us offer financing options for used cars?
Yes, they provide various financing options including loan pre-approval, monthly payment plans, and buy here pay here options, ensuring flexibility for different customer needs.
Can I get insurance assistance when buying a car from Cars R Us?
Yes, they offer insurance assistance including basic coverage setup, comprehensive coverage assistance, and liability coverage setup to help clients navigate their options.
How does Cars R Us support customers after purchasing a vehicle?
They provide post-purchase support and resolution assistance, ensuring customers have help even after the sale is completed, which many reviewers appreciated.
What types of vehicles can I find at Cars R Us?
Cars R Us has a wide selection of used vehicles, including cars, vans, and trucks from top brands like Chevrolet, Subaru, and Toyota, catering to various preferences and needs.
What should I expect when visiting Cars R Us for the first time?
Customers report a relaxed and friendly environment where they can make decisions without pressure. Staff members, especially Marquez, are noted for their attentiveness and willingness to assist in finding the right vehicle.