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  1. US
  2. WA
  3. Vancouver
Clog Pro Plumbing & Drain

Clog Pro Plumbing & Drain

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12511 NE Fourth Plain Blvd, Vancouver, WA 98682, USA Get Directions
4.7
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ABOUT   Services Excellence Summary

Since 1993, Clog Pro Plumbing & Drain has been focused on exceptional customer service for residential and commercial customers in Vancouver, Washington and Portland, Oregon. Clog Pro stays current with the latest industry standards and practices to ensure the best service possible for each job. They are a full-service plumbing company with many services to choose from, including common drain issues such as clogs, drain cleaning service, and more. Clog Pro staples include hydro jetting, fixture installation and repair, plumbing repipes, sewer excavation and repair, storm drainage cleaning, water and sewer line repairs, video inspection, and emergency plumbing service.

 

SUMMARY   Reviews Summary

Clog Pro receives great feedback from their customers about their fast and courteous service. Customers applaud the company for communicating well, responding quickly, and being dependable. In particular, Danny is a favorite among customers because of his professionalism, skilled work, and kindness. Customers appreciate the extra efforts by technicians like Danny who took additional time to evaluate a clogged drain and chose to care for a company that values them over upselling them. Communication is a big reason customers are impressed by their service. Customers appreciate that the company gets here and approaches jobs efficiently and comprehensively. Customers are also pleasantly surprised when technicians are skilled enough to solve problems quickly. It's rare for companies to show empathy these days. Customers appreciate that they aren't nickel and dimed for every extra thing. Overall, the company makes customers feel listened to and respected, attributes that are increasingly rare in customer service. Caseworkers are also polite and respectful of customers' time by being punctual and prepared. Customers don't have to worry that their customer service experiences will be hurried or calls ignored. Customers like that ClogPro is focused on servicing customers and not upselling. Customers say that they like that company that respects their knowledge of their own home.whereIn summary, Clog Pro is a company that understands and respects their customers and makes them feel valued and heard. Customers appreciate the organization's reliable and efficient service, especially on emergency calls. Customers are also surprised when the company goes above and beyond to solve their problems and make the service call a positive experience.

 

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Pros & Cons

PROS
recommend (18)
highly recommend ... (7)
great service (6)
on time (5)
got the job done ... (5)
very helpful (3)
great work (3)
use them again (3)
very professiona ... (3)
very friendly (3)
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Cons
no response (1)
very frustrating ... (1)
frustrating (1)

Clog Pro Plumbing & Drain Reviews: 103. Average Rating: 4.7

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