Founded in 1983, American Overhead Door has built a reputation of exceptional customer service. Our expert crews have the experience to handle any project, big or small, commercial or residential. Visit our showroom at 1911 West Wisconsin Avenue, Appleton, or give us a call.
Reviews Summary
American Overhead Door reviews are mixed, with most customers expressing satisfaction after using the business services. Customers appreciate how responsive and professional the techs have been, especially in emergencies. The techs can trust to be honest in the assessment of the repairs needed, so you are not overcharged. One customer didn't get a credit to fix a double billing issue after buying an inexpensive replacement for a garage door part, but the same company quickly dealt with a house call to rescue a car and replace a broken spring. In the reviews many customers have comment after AOD replaces their garage doors and how the technicians were honest in their assessment even when it meant replacing the door. In a few cases, honesty has led to peace of mind and conflict resolution, such as recently reviewed customer who had issues with a double billing issue. The technician immediately ran to fix a spring preventing access to a customer's vehicle. Competitive prices, quick service and reliable product have made the business popular with its customers. If you need a new garage door or quick repair, don't hesitate to contact American Overhead Door.
Frequently asked questions
7 questions
Does American Overhead Door handle emergency garage door repairs in Appleton, and what do customers say about their response time?
Yes, they provide emergency garage door repairs. Reviewers frequently mention their prompt service, with technicians often arriving within hours to resolve issues, ensuring customer satisfaction.
What services does American Overhead Door offer for garage doors?
They provide Garage Door Repair (Spring Replacement, Torsion Cable Replacement, Sensor Installation), Garage Door Installation (Standard Door Installation, Insulated Door Installation), Maintenance Services (Preventative Maintenance Check, Lubrication Service), and Parts Replacement (Garage Door T-Handle Replacement, Weather Strip Replacement).
What do American Overhead Door clients say about the quality of their installations?
Clients consistently praise the thoroughness and professionalism of the installation technicians. Many highlight the clean work environment left after installation and the technicians' willingness to explain maintenance tips.
Can I get a preventative maintenance check for my garage door at American Overhead Door?
Yes, they offer preventative maintenance checks as part of their maintenance services, helping to ensure your garage door operates smoothly and efficiently.
What are the business hours for American Overhead Door?
Who leads American Overhead Door, and what experience do they have?
American Overhead Door was established in 1983, showcasing their extensive experience in the garage door industry and commitment to superior customer service.