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Review Keywords Analysis

  1. US
  2. WI
  3. Appleton
American Overhead Door
American Overhead Door
American Overhead Door

American Overhead Door

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1911 W Wisconsin Ave, Appleton, WI 54914, USA Get Directions
4.1
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ABOUT   Services Excellence Summary

Founded in 1983, American Overhead Door has built a reputation of exceptional customer service. Our expert crews have the experience to handle any project, big or small, commercial or residential. Visit our showroom at 1911 West Wisconsin Avenue, Appleton, or give us a call.

 

SUMMARY   Reviews Summary

American Overhead Door reviews are mixed, with most customers expressing satisfaction after using the business services. Customers appreciate how responsive and professional the techs have been, especially in emergencies. The techs can trust to be honest in the assessment of the repairs needed, so you are not overcharged. One customer didn't get a credit to fix a double billing issue after buying an inexpensive replacement for a garage door part, but the same company quickly dealt with a house call to rescue a car and replace a broken spring. In the reviews many customers have comment after AOD replaces their garage doors and how the technicians were honest in their assessment even when it meant replacing the door. In a few cases, honesty has led to peace of mind and conflict resolution, such as recently reviewed customer who had issues with a double billing issue. The technician immediately ran to fix a spring preventing access to a customer's vehicle. Competitive prices, quick service and reliable product have made the business popular with its customers. If you need a new garage door or quick repair, don't hesitate to contact American Overhead Door.

 

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Reputation Change over time
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Pros & Cons

PROS
recommend (8)
highly recommend ... (5)
great experience ... (4)
great job (4)
great service (4)
use them again (3)
will use them ag ... (2)
very polite (2)
excellent job (2)
very satisfied (2)
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Cons
rude (1)
very disappointe ... (1)
not impressed (1)
wasting my time (1)
poor customer se ... (1)
very poor custom ... (1)
stay away (1)
rude (1)
disappointed (1)
overcharged (1)
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American Overhead Door Reviews: 70. Average Rating: 4.1

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