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Ashley

Name: Ashley
Address: Green Bay, US
Telephone: +19209656640
Rating: 4.39

100 reviews

adjustable bed BEST Electric Adjustable Bed in United States BEST Electric Adjustable Bed in Wisconsin

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+19209656640

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700 Willard Dr, Green Bay, WI 54304, USA Get Directions

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ABOUT Services Excellence Summary

Ashley is No. 1. Since we founded Ashley in the USA, it has grown to become the largest furniture brand, with over 1,000 stores and 35,000 employees worldwide. We started in 1970 with just 35 employees in a small family business. The immense growth that we have achieved has been contributed by the employees and 35,000 sq. feet of space in the facility that we have. In 1970, there were 35 employees in a small family business, and by 1974, the employees had grown to over 17,000. Over 30,000,000 square feet of global land area is covered in manufacturing and distribution, covering more than 3,700 businesses and vendors. Each manufacturing job creates 3.4 jobs additional, injecting the economy into 155 countries. We have sold furniture to over 20,000 stores, making us the most successful furniture retailer in the world.

SUMMARY Reviews Summary

Reviews of customers who shopped at Ashley HomeStore praised the staff, especially their customer service. Several named individual employees, with Benni, Brenda, Hannah, and Alex receiving multiple mentions. Customers said they were pleased with the staff's knowledge and politeness. Many customers said that the staff was patient with them as they made a decision. Customers also reported being appreciated, with many getting discounts and special treatment. The customer service also was accommodating to meet the customers' expectations by providing numerous options. Customers said that, unlike other stores, there was no pressure to buy anything. Several appreciated the environment of shop, which was approachable and friendly. The staff also did not push customers, adding to their satisfaction. This was a pleasant experience for the customers. Many people said they would return to the store because they received quality service. Even several customers returned to shop because of the incentives, showing that the store rewards customer loyalty. The collection of merchandise already had options and the staff's assistance, leading some customers to find precisely what they wanted. Customers said that the staff knew the products well and could help them. The process of buying and obtaining the items was easy and quick; many said this made them happy.