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  1. US
  2. WI
  3. Green Bay
Meyer Jewelers
Meyer Jewelers
Meyer Jewelers
Meyer Jewelers

Meyer Jewelers

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1262 E Mason St, Green Bay, WI 54301, USA Get Directions
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ABOUT   Services Excellence Summary

Founded in 1950 in Green Bay, Wisconsin, Meyer Jewelers is a family-owned local jewelry store. In our bright and spacious showroom, Jim Meyer continues his father Andy's tradition. Our store has a wide variety of high-quality, one-of-a-kind jewelry from preferred vendors. Our pricing is competitive for fine jewelry, Pandora, and wedding bands. Two competent in-house jewelers can fix your jewelry on platinum, gold, and silver. Both our sales and services stay in our store. Whether you are aiming to make a statement on a special occasion or embolden everyday wear, we will help you find top-notch jewelry for your style. However, you intend to enhance your collection, we do our best to make you glad.

 

SUMMARY   Reviews Summary

Meyer Jewelers has a greenback of reviews on the jewelry store chain. The narratives establish a positive customer experience, but the customer service is, nevertheless, lauded. In a customer comment, the jeweler's high-level skills were proven through the management of job requests. Particularly, one customer whose return watch case was loose following the return of the watch to the jeweler for adjustment records a scenario where it was rectified immediately to the customer's surprise. After returning the watch to get the loose clasp adjusted, the jeweler discovered that the problem was due to a configuration issue under the clasp where one of the spring bars was not extended. Additionally, Meyer offers well-thought-out strategies meant to allow priceless services such as a 15% discount Jewelry Store and 20%-off Gifts services and deals to customers during special days. To show up with price pieces, a piece of jewelry had a serious store to retain the beauty. One of the times it was not operating, and later the store manager called back and allowed me to bring it back and had it fixed. Also, Meyer has exceptional friendly repair service. Customer B says they had two rings fixed and sized and the services were perfect then Meyer Jewelers for any jewelry-related products. A personal hand-written thank you card provided by Meyer for such great services to Becky. This hand-written thank you note is likely a result of such exceptional services from a jewelry store. It is simple but powerful and makes Meyer Jewelers' reputation even better. These personal touches to time make benefit their businesses which is excellent. The Meyers' staff does make sure their customers are satisfied and, thus, it requires time and effort to produce customer satisfaction. It shows that making a customer happy is the best way and it interacts on the comment on offering exceptional customer support and services.

 

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Cheryl left a 2 star review
★★☆☆☆
On TrustAnalytica
Nov 24
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Pros & Cons

PROS
very friendly (6)
very helpful (6)
helpful staff (2)
great customer s ... (2)
nice customer se ... (2)
friendly and hel ... (2)
very polite (1)
friendly service ... (1)
great service (1)
reasonable price ... (1)
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Cons
terrible service ... (1)
terrible (1)
rude (1)
would not recomm ... (1)
not recommend (1)
horrible (1)
disappointed (1)
will not return (1)
not happy (1)
upset (1)

Meyer Jewelers Reviews: 73. Average Rating: 4.5

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Not happy at all. Brought my moms ring to get it sized: said they would check the prongs. Got it back. They sho ed it to where it looked like a cheap ring. They also changed the prongs. I didn’t ask them to do that. All I brought it in for was to have it sized bigger. I was so upset. They change the whole look at my mom’s ring. My mom had passed away and gave me her ring. And for what they did to it I was not happy and I didn’t get it sized and less than three months later it was cracking in the back where they made it bigger. I brought it back in. They have it fixed again and they had the balls to charge me for it. Are you kidding me after I paid $300 to get it sized and they did something else I didn’t want done! Do better!!!
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Cheryl left a 2 star review
★★☆☆☆
On TrustAnalytica
1 year ago
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