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  1. US
  2. WI
  3. Green Bay
Rummele's Jewelers Green Bay
Rummele's Jewelers Green Bay
Rummele's Jewelers Green Bay

Rummele's Jewelers Green Bay

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234 S Adams St, Green Bay, WI 54301, USA Get Directions
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4.5

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ABOUT   Services Excellence Summary

Rummele's Jewelers is the premier destination in Northeastern Wisconsin for watches and exquisite jewelry. We have two locations: Fish Creek (Seasonal) and downtown Green Bay. We offer exclusive brands such as Hearts on Fire and Marco Bicego, and our watch collection includes Tag Heuer, Patek Philippe, Breitling, Rolex, and Patek Philippe. At Rummele's Jewelers, you will receive exceptional service, selection, and style. We are a family-owned business that has served the community since 1950. Our store has something for every occasion, from retirement to engagement. We create a welcoming and charming atmosphere that enhances shopping. Our friendly and knowledgeable staff is always there to assist you.

 

SUMMARY   Reviews Summary

Rummele's Jewelers is a great place to find high-quality jewelry and timepieces, according to customer feedback. There are several positive mentions of the excellent customer service provided by each jeweler, notably Sara K, Andy, and Renee. Being an experienced jeweler, Renee helped one customer choose a Rolex that was a perfect retirement gift for their husband. Positive feedback was also added to the excellent customer service of the sales staff, Andy and Renee. One woman praised the service and the care with which her piece of jewelry was polished and checked after a rush resize job. Additionally, everybody who works there is kind to everyone they come into contact with. One guy showed up to order a custom item he knew they couldn't do but was amazed to get a recommendation and explanation from them before leaving. Amazement at the time spent helping even those who wouldn't buying something and the friendliness of everybody there are also common. Many consumers indicated their intention to shop there again due to their pleasant experience. On that note, a woman said that this was the best jeweler she'd ever been to. The other thing she liked about the jeweler was the variety of fine jewelry they had. Based on the positive ratings received, a vast collection and choices are available. When we analyze the store based on positive reviews, we discover that it is a friendly and caring store. Inaccuracies in what can and can't be done are something that troubles me. People are warned but never made to feel bad or ignorant. Customers with little to no knowledge of expensive watches have described the experience as pleasant. This signifies that the jeweler store is doing a good job of making customers feel comfortable. Everyone who arrived was treated as if they were starring in their own employee-training video. Everybody was nice and helpful from the security guard to the finance officer. As a result of the above point, the store deserves great customer service. Everyone acts like they care because they honestly do. However, customers trust the jeweler shop to make them feel pampered. The customer service is as outstanding as the customer describes.

 

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Pros & Cons

PROS
helped me (1)
great experience ... (1)
awesome service (1)
very knowledgeab ... (1)
awesome experien ... (1)
amazing place (1)
very clean (1)
definitely be co ... (1)
very comfortable ... (1)
wonderful experi ... (1)
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Cons
too small (1)
terrible custome ... (1)
terrible (1)
very disappointe ... (1)
disappointed (1)
Rummele's Jewelers Green Bay Reviews: 40. Average Rating: 4.5
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