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Review Keywords Analysis

  1. US
  2. WI
  3. Madison
Bob’s Discount Furniture and Mattress Store
Bob’s Discount Furniture and Mattress Store
Bob’s Discount Furniture and Mattress Store
Bob’s Discount Furniture and Mattress Store

Bob’s Discount Furniture and Mattress Store

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2420 E Springs Dr, Madison, WI 53704, USA Get Directions
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4.7

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ABOUT   Services Excellence Summary

In 1991, we set out to give you great furniture at an affordable price in a friendly, non-commission-based environment. No phony sales. No phony gimmicks. No hassles. Our furniture is high quality, affordable, and stylish, and our customer relationships are always strong. We have cafes in all our stores that serve gourmet coffees, ice creams, cookies, and other sweet treats, so furniture shopping is fun! We rely on our buyers. From product design to pricing and assortment, their mission is to provide the highest quality furniture at the most affordable price they can get. Everywhere we operate, we want to deliver unbeatable service, quality, style, and comfort and make it accessible to everyone every day without using gimmicks. That’s Bob,

 

SUMMARY   Reviews Summary

Most customers think that Bob's Discount Furniture has the greatest and the friendliest staff. The customers describe the staff as knowledgeable, helpful, and non-pushy. The reviews especially note Sam, Nia, and Barry as some of the most helpful and friendly staff. Barry has helped customers with both getting credit and advising them on purchases. This helped to ease customer insecurities. The customers also show their appreciation for diversity in the product. They were able to see many varieties and a wide range of products on display. Customers also liked Caitlin and Alec that made the shopping experience great. Products sold have been of good value and they have found a lot of other good items. The store was said to be welcoming and great to shop. Shopping experience for most customers has been good and the merchandise they bought was of great value. Store ambiance and customer service have been great and customers want to come back again. The company should keep up the good work helping customers and making them satisfied. There has not been a complaint to these staff and the company was on track to fulfill the customers' needs.

 

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Reputation Change over time

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Pros & Cons

PROS
very helpful (5)
very knowledgeab ... (3)
great service (3)
friendly staff (3)
recommend (3)
great quality (2)
recommended (2)
highly recommend ... (2)
super helpful (2)
friendly and hel ... (2)
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Cons
uncomfortable (1)
bad experience (1)
Bob’s Discount Furniture and Mattress Store Reviews: 103. Average Rating: 4.7
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