Federated Auto Parts - Parts Distributing Inc

PDI is proudly a family-owned and operated company since 1994. Our headquarters and also the 25,000-square-foot warehouse for auto parts are both located at 6155 Forest Home Ave, Milwaukee, WI. We joined Federated Auto Parts in 1995. In those days, we were a WD Warehouse that catered to independent Jobbers. We have since moved away from the model of serving independent automotive repair shops directly through our wholesale stores. Wisconsin Owned In 1996, we brought Engines Stores 616 of Waukesha and Ridge Motor Parts into the PDI family. PDI-North was opened in 2008 to serve Milwaukee’s Northwest suburbs. PDI Sheboygan was launched in 2013. We now have four auto wholesale parts shops (approximately 50,000 sq. ft. combined) in Southeastern Wisconsin. Parts Distributing Inc. is committed to providing the Professional Automotive Repair Industry with the right parts to keep their cars running safely and reliably. We address our customers’ needs promptly and efficiently, with a high-quality product mix of brand supplies. We have cultivated long-term relationships with clients through superior customer service.

Several auto parts store reviews reveal common themes - positive customer service and knowledgeable staff. Many reviewers appreciate that the store is family-owned and prides itself on its wholesale relationships. The store's focus on being a dedicated wholesale provider ensures that it is not in direct competition with its customers. Many of the customer reviews praise the family-owned operation and the counter staff's willingness to go above and beyond for the customer. Customers note that they receive accurate and helpful information, which helps them know they are buying the correct part. It's crucial that customers and businesses who want to decrease costly future mistakes also leave positive feedback about the chain's huge warehouse and the vast range of items they stock. Several of the counter people are known for their expertise in diagnosing car problems, which is a service that few other automotive supply shops deliver. The positive responses indicates a company that is staffed with customer-oriented staff. It uses its together with the core values of the store to improve its reputation and gain more repeat customers. The feedback demonstrates several opportunities to engage in consumer research and market analysis to improve competitiveness.