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In 1990, L.A. Tan began its operations with four stores. Currently, Nick Patel holds the position of the CEO and is the owner of L.A. Tan. There are now over 130 L.A. Tan locations in four states. All L.A. Tan locations are electronically hooked together via a computer interface to assure that any L.A. Tan nationwide location can have a customer tan there.
 
Alex and Paula receive high praise for their customer service in the reviews. The clients are greatly pleased with these two. This is evident by their warm and friendly attitude toward them. By making the atmosphere of the store enjoyable, Alex ensures that customers feel relaxed. Bridget is also very clean and makes sure everything appears presentable. Even the new customer was given a warm welcome. In a particular case where a person was burnt after using a new bed, Bridget came in to offer advice on how to avoid future burns. The salon's professionalism is evident. Mary particularly asked that Alex and Paula be retained. That was her opinion on what makes a successful salon. They have been coming for a while, but their information about the upcoming schedule was useful. That is because of the care and consideration that was focused on the customer's needs and comfort. Both Paula and Alex are very effective communicators. The reviews suggest that the location has excellent staff and beds. The need remains clear from the positive experiences to attract and maintain customer loyalty. Regarding their situation, these customers would not think of going elsewhere for the service.
 
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