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Mattress Firm West Silver Springs

Name: Mattress Firm West Silver Springs
Address: Milwaukee, US
Telephone: +14149673656
Rating: 4.758

500 reviews

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+14149673656

Open 10:00 AM-8:00 PM now

400 W Silver Spring Dr Building K Suite 100, Glendale, WI 53217, USA Get Directions

adjustable bed BEST Electric Adjustable Bed in United States BEST Electric Adjustable Bed in Wisconsin

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ABOUT Services Excellence Summary

Our team is passionate about helping you sleep better every night. How do we do it? Our Sleep Experts® undergo over 200 hours of training to craft a solution just for you. You can trust us because we have a Love Your Mattress Guarantee®. That means you'll save on the US's top brands, including Sealy, Tempur-Pedic, Sleepy's, and Serta. We deliver your new mattress and provide a 120-night sleep trial® to guarantee you've got the perfect bed. Mattress Firm has been helping people sleep better for more than 90 years. We've matched you with the right mattress at the best price. From a few locations, Mattress Firm has grown to America's largest specialty mattress retailer, with 2,400 stores in 49 states. Our Sleep Experts®, on the other hand, start their journey after just 80 hours of training. Training can't make you the best. We challenge this, though. Mattress Firm is an exception. Because we believe that happy employees provide the best customer service. Our goal is for employees to look forward to coming to work each day and know they're on the winning team.

SUMMARY Reviews Summary

Many customers had positive reviews for Mattress Firm stores. Many customers highlighted their store’s salesperson. Some mentioned Jim, Gary, and James for their outstanding customer service and product knowledge. One customer had a defective mattress and was pleased with the efficient customer service provided by James and the other store's staff. The client then bought a replacement mattress with no financial loss. Many customers loved the store's customer service, finding it amiable, forthcoming, and welcoming. Also, the merchandize selection and pricing were excellent, the clients noted. Many customers were grateful for Jim's focus on Jim's excellent customer service. Many customers who had shopping partners said that other people had come to buy items from the store and were satisfied with them. In general, the clients were eager to recommend Mattress Firm to friends because of their worthwhile experience.Positive listening habits, appropriate and timely responses and the professionalism could never be overstated for the customer assistants.

John Doe left a 5 star review

★★★★★

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Reputation Change over time

Pros & Cons

PROS

recommend (41)

very helpful (31)

great experience ... (19)

helped me (17)

highly recommend ... (17)

very knowledgeab ... (16)

great service (12)

very friendly (8)

extremely helpfu ... (8)

great customer s ... (8)

Cons

expensive (1)

not impressed (1)

not very custome ... (1)

frustrating (1)

delayed (1)

0 stars (1)

awful (1)

extremely rude (1)

rude (1)

would not recomm ... (1)