Gold Law Hervey Bay

Gold Law Hervey Bay Customer Feedback: Point 1: The firm is busy and might not provide excellent service. Enquiries managed by reception people, who answered poorly from poorly prepared AI. Rebuttal: Our past experience showed incorrect information even after checking with the reception. Point 2: Kade was not helpful as he discouraged me from fighting false criminal charges. He said I would lose, and he was right. Later, my persistence led to my acquittal. Rebuttal: Customer’s dishonesty was key, and they failed to disclose the substantial evidence against them. Point 3: The firm assisted me in selling my house, and the experience was great. The reception was great, and Angel Francis was professional, making communication smooth. Counterpoint: Good performance from the reception. Still, the solicitor showed professionalism and thus rated 5 stars for both the firm and Angel. Point 4: Angel was excellent in settling my investment unit on the Gold Coast. She was efficient and easy to work with. A big thank you to Gold Law music to our ears. Cheers Julie and Nev Rebuttal: The firm delivered top-notch communication during the transaction times, and the reply was entirely wrong. Point 5: The firm, through Angel, helped me with a settlement, and the process was smooth. I recommend her 5 stars. Rebuttal: Only the solicitor seemed professional in communicating, and the rating was based on poor reception experience. Point 6: They were professional and knowledgeable. They were available to answer my questions. The overall process was straightforward, recommended the company. Rebuttal: The firm’s availability was average, and the reception directed the customer to someone who lacks the expertise needed to give the service.