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AU / QLD / Mackay
Matilda Internet photo

Matilda Internet

Address: 29 Gregory St, Mackay QLD 4740, Australia Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
Device Repairs Mac Repairs $100 - $200 Call to Book
iPhone Repairs $80 - $150 Call to Book
AirPods Repairs $50 - $100 Call to Book
Technical Support Remote Support $20 - $50 Call to Book
Diagnostic Services $30 - $70 Call to Book
Software Setup $40 - $90 Call to Book
Screen Repairs iPhone Screen Replacement $120 - $250 Call to Book
MacBook Screen Replacement $200 - $400 Call to Book
iPad Screen Replacement $100 - $200 Call to Book

What people love

From reviews
Knowledgeable staff Helpful staff Friendly service Quick service Device repairs Excellent service Iphone repair Mac repair Problem-solving Customer support

About this business

Customer Testimonials - Shay was absolutely fantastic and knew what to do for our technical issue! Shay is so clever and was willing to give us lots of information and explain it step by step so we can keep up, all our problems are fixed in just a few hours and took so much weight off our shoulders. Thank you so much!! - These guys are epic. They fixed my Mac so quickly. Matilda is the only authorised Mac repairer north of Chermside and we are so lucky they are so awesome! The quality of the service on such short notice was so appreciated. I'm very lucky to have them in my small town as opposed to travelling to Brisbane. - Very fast service! Staff are very understanding and knowledgeable. - This guys are amazing, they fixed my AirPods in 3 days, thanks - Matilda were fantastic, they got me out of a huge jam - Leon diagnosed and fixed my Mac Studio issue over the phone. He told me how to fix it and I didn't need to take it in, pretty impressive . . . - Has been a good experience and Shay was very helpful. Got me out of trouble! - Great service and very helpful. - Excellent friendly service! My partners iphone 13pro screen was not letting us do anything, swipe or tap etc just totally random (screen not cracked), we took it in as soon as they opened & the guys sorted it straight away, reset something we had no idea how to do & it was good to go again & has not happened again since, saved us from buying a new iphone! We really appreciated the help! Definitely recommend - Staff were extremely helpful and knowledgeable. Long time return customer. - First class service. Thanks team - The team were very helpful in getting my problem solved and fixing a phone that I thought was unfixable. They sent out of their way to even pick an item up for me for repair. Thanks again I appreciate the help. - I’ve been dealing with Matilda for years.. I’ve just purchased my third Apple computer from them. Shay was so helpful and very patient with all of my questions, as I know zero about computers . Thanks so much for all your help in sorting it all out for me Shay!! Such a huge relief to finally get it all done! - Exceptional service. I lost my internet in a wild storm. Spoke to these guys on a Friday and by midday Monday I was back on line. They co ordinated the NBN technician and a new modem I was super impressed with how they went about the rectifying my problem Highly recommended Matilda. - I went in to get my iPhone charging port cleaned out and was given great advice on how to keep my sad little iPhone six alive for as long as possible. I was also given great advice on adding extra ram to my desktop computer. I wasn’t charged for these and had an amazing time talking to very friendly staff. Overall a great experience :)

Frequently asked questions

6 questions
What do Matilda Internet clients say about the work?
Clients frequently praise the team for their exceptional technical support and prompt repairs. Shay, in particular, is noted for his extensive knowledge and ability to explain solutions clearly, which has helped many customers resolve issues quickly and effectively.
Does Matilda Internet offer remote support for technical issues?
Yes, they provide remote support as part of their technical support services. Customers have reported positive experiences with this service, including quick resolutions for issues without needing to visit the store.
What services does Matilda Internet provide?
Matilda Internet offers a range of services including Device Repairs (Mac Repairs, iPhone Repairs, AirPods Repairs), Technical Support (Remote Support, Diagnostic Services, Software Setup), and Screen Repairs (iPhone Screen Replacement, MacBook Screen Replacement, iPad Screen Replacement).
Can I get my iPhone screen replaced at Matilda Internet?
Yes, they offer iPhone screen replacement as part of their screen repair services. Customers have reported quick and efficient service for screen issues, often resolving them on the same day.
How quickly can I expect service from Matilda Internet?
Many customers have highlighted the team's quick turnaround times, with reports of issues being resolved within hours or a few days, especially for repairs and technical support.
Where is Matilda Internet located?
29 Gregory St, Mackay QLD 4740, Australia

Meet the team

1 member
Matias Quintanilla
Matias Quintanilla
Technical Chief

Location & directions

Mackay, Queensland
Matilda Internet
Law Marketing Agency
Address
29 Gregory St, Mackay QLD 4740, Australia
Hours
Closed Now
Matilda Internet Reviews · 4.9 average
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