Summary of feedback from customer reviews:
1. Professional service. Staff were very knowledgeable and polite while assisting me with my queries.
2. Improved a lot in the last two years.
3. We're quite good but we will see.
4. Great to deal with, provided excellent and useful information & advice.
5. 5 stars for MAIB, they were very good when my wife and I had a motorbike accident, no fuss or problems, Thank you MAIB for your help.
6. My family has recently experienced a horrible situation involving a vehicle accident. Everyone has been so kind to us through this experience including Annet from the MAIB. I appreciate how gentle she was with me during our recent phone conversation and subsequent emails.
7. Informative.
8. Staff are always lovely to deal with.
9. Staff that are well over paid for the crappy indifferent care and knowledge they spout. The higher you get up the tree the more rott becomes apparent. You can lace this organisation right next to the new 2 boat disaster. Only this is hidden unless you happen to be a victim of road trauma then you get a front row seat. I moved to Tassie for the weather but have been underwhelmed at the lack of accountability of government at both the state and local levels. no wonder Tasmania is a financial basket case what's next a stadium very romanesk in its approach.
10. Absolutely excellent!
11. I was not at fault and process is super easy my claim got accepted I have one less stress now.
12. First class.
13. Very Friendly and understanding.
14. It's worth paying your rego, this service could save your bacon!
15. Looked after me great.