Helpful staff(4)Great services(2)Community support(2)Understanding and respectful(2)Good people(2)Results(2)Free service(2)Kept me in the loop(2)Excellent free service(1)Informative and knowledgeable(1)
About this business
Client Comments
Customer feedback summary: 1. They didn't get any help.2. They didn't get any help.3. No one answered the phone or returned my voicemais, after multiple attempts over a number of days. Some brief community legal advice would have been very helpful but clearly this system is not functioning properly.4. No one answered the phone or returned my voicemais, after multiple attempts over a number of days. Some brief community legal advice would have been very helpful but clearly this system is not functioning properly.5. Yuka and the team were amazing, kept me in the loop with what was happening and came out with the company names I wanted. 6. Yuka and the team were amazing, kept me in the loop with what was happening and came out with the company names I wanted. 7. Great service and support across the whole board. Very helpful staff. 8. Great services!
Everyone, from the lawyers and the staff, they are very understanding and respectful regardless of the races. They helped you in any way they could. ?️9. Great services!
Everyone, from the lawyers and the staff, they are very understanding and respectful regardless of the races. They helped you in any way they could. 10. Terrible experience with this firm. Both lawyers were poorly prepared for my appointment and began reading my case in front me, wasting almost an hour of my time. Both lawyers seemed uninterested in my case, unwilling to expend any effort and their communication skills were incredibly poor. Darren was unwilling to consider all aspects of my case and took the side of employer due to wanting to pursue the easiest potential option instead of wanting to understand the merits of my arguments.
I would never seek help from this company again and would not recommend them to anyone.
I have since engaged with a professional and reputable law firm who are willing to actually put in effort.11. …effort.12. This service just helps enforce illegal rules13. …their help14. …conversation15. …customers and serve them the best way they could.
Frequently asked questions
7 questions
What do Moonee Valley Legal Service clients say about the work?
Clients frequently praise Yuka and the team for their communication and support, highlighting that they kept clients informed throughout the process and achieved desired outcomes. Reviewers also mention the team's understanding and respect towards diverse backgrounds.
Does Moonee Valley Legal Service offer community legal advice?
Yes, they provide community legal advice as part of their legal consultation services, which also includes initial and follow-up consultations.
Can I get legal representation for family law cases at Moonee Valley Legal Service?
Yes, they offer legal representation for family law cases, as well as employment law cases and civil litigation.
How does Moonee Valley Legal Service handle document preparation?
They provide comprehensive document preparation services, including contract drafting, legal filings, and power of attorney.
What types of mediation services are available at Moonee Valley Legal Service?
The team offers mediation services for family mediation, workplace mediation, and commercial disputes.
What do clients say about the responsiveness of Moonee Valley Legal Service?
While many clients appreciate the service and support, some have expressed frustration over difficulties in reaching the office, citing issues with phone responsiveness and voicemail returns.