Customer feedback: "Never helped never called back I’m autistic nd they Made no effort to ‘aid’ I didn’t know I needed my medical history and note from doctor in court no one told me what to expect or bring and when I went the courts were so rude that I didn’t bring evidence and now I’m on PROBATION FOR A YEr from the courts because of this detail I would’ve gotten happily from my doctor but now he’s moved and it’s too late to get a report from him as there was malpractice and I had to report it to aphra my life is a joke and why bother going to court again I have a bulged disk and can’t sit in the court room the amount they make you wait2. Make small issues to bigger for money3. What a disappointment after waiting for 5 months and gave them all my documents now is the time they can help me but they simply don’t want to help me at all and just wait for 1:30 today to hear that answer4. What a disappointment after waiting for 5 months and gave them all my documents now is the time they can help me but they simply don’t want to help me at all and just wait for 1:30 today to hear that answer5. Unfortunately, they keep deleting my review, so I have had to just go with the one star without explanation
I do hope that they investigate the formal complaint made about one of their employees. And I really hope that they listen to the phone call recording.
Edit: interesting that you state I breached guidelines when it is you yourself who has to flag the reviews for deletion - it is not automated at all.6. Legal aid are clearly limited in what and how they can be of assistance but what you receive for free is unparalleled in other countries.
I can't thank Izzie, Susan and Isabella enough.7. Legal aid are clearly limited in what and how they can be of assistance but what you receive for free is unparalleled in other countries.
I can't thank Izzie, Susan and Isabella enough.8. Never helped never called back I’m autistic nd they Made no effort to ‘aid’ I didn’t know I needed my medical history and note from doctor in court no one told me what to expect or bring and when I went the courts were so rude that I didn’t bring evidence and now I’m on PROBATION FOR A YEr from the courts because of this detail I would’ve gotten happily from my doctor but now he’s moved and it’s too late to get a report from him as there was malpractice and I had to report it to aphra my life is a joke and why bother going to court again I have a bulged disk and can’t sit in the court room the amount they make you wait9. Unfortunately, they keep deleting my review, so I have had to just go with the one star without explanation.
I do hope that they investigate the formal complaint made about one of their employees. And I really hope that they listen to the phone call recording.
Edit: interesting that you state I breached guidelines when it is you yourself who has to flag the reviews for deletion - it is not automated at all.10. They helped me get through court 11. People don’t see the grants that legal aid make to people in desperate need for legal advice. Without James one of the lawyers at Legalaid my family and in particular my disabled son would not have the support and hopefully home he needs to have a quality life. I am so grateful for the service and will never be able to thank him enough. The grant was approved because there was a good chance of winning but the other side did everything in its power to stop it from occurring. The system is literally floored and I wish everyone had access to legal advice like our family was granted.12. People don’t see the grants that legal aid make to people in desperate need for legal advice. Without James one of the lawyers at Legalaid my family and in particular my disabled son would not have the support and hopefully home he needs to have a quality life. I am so grateful for the service and will never be able to thank him enough. The grant was approved because there was a good chance of winning but the other side did everything in its power to stop it from occurring. The system is literally floored and I wish everyone had access to legal advice like our family was granted.13. Absolute waste of time, don't even bother.14. Thank you Hayden, for your incredible understanding and assistance. The time you took with me to listen to my situation and give your specialised knowledge and perspective may assist me with hopefully a fair resolution, and I hope much-needed assistance to both parties. Best blessings Eva.15. 5 years i asked for legal hellp and i was ignored.I realy need legal suppirt ,im 5 years emotionnaly abused from my x husband and his legal team Amucous lawyer by my rights after proprty settlement order was made.Even my lawyer wasnt t finalised metter on my behalf ,My legal crunch lawyers.I.pay my legal fees apr. Over 90 000 and steel struggle emotionaly abuse from all of them.I ask kindly for hellp.
Frequently asked questions
7 questions
What do Victoria Legal Aid Melbourne clients say about the work?
Clients frequently commend the team for their understanding and support, particularly highlighting specific staff members like Izzie, Susan, and James for their assistance. Many appreciate the timely help and the free legal advice provided, which is often noted as invaluable.
Does Victoria Legal Aid Melbourne offer initial consultations?
Yes, they provide initial consultations as part of their consultation services, which also include follow-up consultations and legal rights education.
What services does Victoria Legal Aid Melbourne provide?
They offer a range of services including Legal Assistance (Family Law Support, Disability Claims, Civil Rights Representation), Document Preparation (Court Documents, Legal Filings, Medical History Requests), and Consultation Services (Initial Consultation, Follow-up Consultation, Legal Rights Education).
What are the operating hours for Victoria Legal Aid Melbourne?
Their hours are as follows: Monday: 8:00 AM - 6:00 PM, Tuesday: 8:00 AM - 6:00 PM, Wednesday: 8:00 AM - 6:00 PM, Thursday: 8:00 AM - 6:00 PM, Friday: 8:00 AM - 6:00 PM, Saturday: Closed, Sunday: Closed.
Can I get help with disability claims at Victoria Legal Aid Melbourne?
Yes, they provide legal assistance specifically for disability claims as part of their services. Clients have noted the importance of this support in navigating complex legal situations.
How does Victoria Legal Aid Melbourne assist with court documents?
They offer document preparation services, including assistance with court documents and legal filings, which is essential for clients needing help in legal proceedings.