Basco Calgary Window Replacement & Repair is the firm's inaugural franchise outside of Quebec and part of Canada’s network. Simon Rolland believes Basco offers the best window restoration options and decided to introduce the network to the local market. Rolland, the director of operations for many years, is a truly ethical and professional individual. His approach ensures that Basco Calgary excels in what it does. Basco Calgary has many satisfied customers who give it high marks for its prompt, courteous, and effective services. Rolland loves what he does and is committed to it. He looks forward to many more happy years with Basco.
Reviews Summary
Everyone's experiences with Basco have been fantastic, particularly how attentive, committed, and professional their staff are. They communicate effectively from the first phone consultation through the on-site quotation and the window installation process.
The team is continuously described as polite, taking necessary precautions to prevent dust from spreading an cleaning up after themselves. I can confidently recommend Basco to anyone who needs window or glass door repairs or replacements.
The staff that replace the glass were efficient, skillful, and professional. I found out that several companies recommended new windows instead of repairing or replacing the double pane glass when water infiltrated it in the spring .loe Bassco was genuinely honest while trying to save me money and gave me all the information. The insight of the honest salesperson convinced me they are not like greedy companies out there who want to make profits before customers.
I chose Basco and they did an excellent and successful repair. The pricing for repairing and replacing the double-pane glass was affordable compared to the cost for each window. My old windows are now working better than they were before. Thank you, Basco, for your honesty and integrity.
Frequently asked questions
7 questions
What do Basco Calgary Window Replacement & Repair clients say about the work?
Clients frequently praise the team's professionalism, punctuality, and thorough cleanup after installations. Reviewers highlight Simon's expertise and the efficiency of the installation crew, noting that they leave the work area tidy and complete the job as promised.
Does Basco Calgary Window Replacement & Repair offer window repair services, and what types do they handle?
Yes, they provide window repair services, including Glass Seal Repair, Casement Operator Replacement, and Locking Mechanism Repair. Their expertise ensures that repairs are handled efficiently and effectively, as noted by satisfied customers.
What are the hours of operation for Basco Calgary Window Replacement & Repair?
The hours are as follows: Monday: 8:00 AM-5:00 PM, Tuesday: 8:00 AM-5:00 PM, Wednesday: 8:00 AM-5:00 PM, Thursday: 8:00 AM-5:00 PM, Friday: 8:00 AM-5:00 PM, Saturday: Closed, Sunday: Closed.
What types of window installation services does Basco Calgary provide?
Basco Calgary offers a range of window installation services, including Single Pane Replacement, Double Pane Replacement, and Large Window Replacement, ensuring a comprehensive solution for all window needs.
How does Basco Calgary handle defogging services, and what do customers think?
They offer defogging services for Single Standard, Double Pane, and Triple Pane Windows. Customers have found these services cost-effective and a practical alternative to full window replacements.
Who leads Basco Calgary Window Replacement & Repair, and what is their background?
Simon Rolland, the director of operations, has been instrumental in bringing Basco's expertise to Calgary. His commitment to ethics and quality service has garnered positive feedback from customers.
Where is Basco Calgary Window Replacement & Repair located?