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Review Keywords Analysis

  1. CA
  2. AB
  3. Calgary
Basement Builders
Basement Builders
Basement Builders
Basement Builders

Basement Builders

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1815 21 Ave SW, Calgary, AB T2T 0N5, Canada Get Directions
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4.9

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ABOUT   Services Excellence Summary

Basement Builders is a family business founded by two long-time friends, Matt and Ben, from Calgary. The company is committed to constructing high-quality basements. Airdrie and Okotoks, as well as Chestermere, Cochrane, Strathmore, etc., have been home to over 2000 completed projects. It's been more than 15 years since the founding of the team and the best thing the founders remember is their friendship. Matt initially studied accounting but later switched to marketing. In addition to running his tile company, he has experience working in marketing. Ben, on the other hand, had his electrical company. When they met through a heated flooring project, they decided to join forces.

 

SUMMARY   Reviews Summary

Basement Builders has received high amount of praise and positive reviews. The majority of consumers gave glowing marks for the quality of work, professionalism of the team, and open lines of communication. One reviewer cited the professionalism and keen direction of Murray P., who helped them feel at ease from the beginning of the process to the end. Even more important is the survey that tells us that all projects were either on time or running ahead of the time estimates. Most homeowners said they were excited to help decide which items would be included in the basement, and even when the process encountered a problem that needed a new decision, the project manager reached out to them quickly and the entire team exerted in fixing it. Respondents praised the customer service of Basement Builders, including a comment that extolled the company’s ability to provide a significant level of service. One happy customer was very clear that they had used many coercive terms but saw that the company never tried to upsell them on work that they didn't want. The latest experience was that all companies, even the subcontractors, left a project site after one day in a better condition than when they arrived. Many reviewers expressed high levels of satisfaction and said that they would genuinely recommend the Basement Builders company to friends and family. The level of contrast was sufficient to give one reviewer the confidence to say that the company was the best on the market and could not be surpassed. - so the advantage of working with BBI in the past makes them recommend this company. The customers were very excited to disclose the results of their basement projects, and they welcomed family and friends., and they showed the range of possibilities that the team could offer to complete the job in a way that suits the customer.relu. This is especially remarkable, as the use of reviews from that time to the present day, however, the company has dozens of reviews displayed on that site, with an average rating of 4.10 - that must be the past tense. I advise clients to serve as backgrounds for the customer BBI, and they are sure to be an asset to such a serious decision.

 

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Pros & Cons

PROS
recommend (54)
highly recommend ... (29)
on time (15)
very professiona ... (13)
very happy (9)
attention to det ... (7)
easy to work wit ... (7)
great job (7)
very responsive (5)
high quality (5)
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Basement Builders Reviews: 100. Average Rating: 4.9
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