Professional staffClear communicationQuality of workResponsive teamTimely updatesEasy to work withOn time completionStress-free processFair pricingEfficient scheduling
About this business
Basement Builders is a family business founded by two long-time friends, Matt and Ben, from Calgary. The company is committed to constructing high-quality basements. Airdrie and Okotoks, as well as Chestermere, Cochrane, Strathmore, etc., have been home to over 2000 completed projects. It's been more than 15 years since the founding of the team and the best thing the founders remember is their friendship. Matt initially studied accounting but later switched to marketing. In addition to running his tile company, he has experience working in marketing. Ben, on the other hand, had his electrical company. When they met through a heated flooring project, they decided to join forces.
Reviews Summary
Basement Builders has received high amount of praise and positive reviews. The majority of consumers gave glowing marks for the quality of work, professionalism of the team, and open lines of communication. One reviewer cited the professionalism and keen direction of Murray P., who helped them feel at ease from the beginning of the process to the end. Even more important is the survey that tells us that all projects were either on time or running ahead of the time estimates. Most homeowners said they were excited to help decide which items would be included in the basement, and even when the process encountered a problem that needed a new decision, the project manager reached out to them quickly and the entire team exerted in fixing it. Respondents praised the customer service of Basement Builders, including a comment that extolled the company’s ability to provide a significant level of service. One happy customer was very clear that they had used many coercive terms but saw that the company never tried to upsell them on work that they didn't want. The latest experience was that all companies, even the subcontractors, left a project site after one day in a better condition than when they arrived. Many reviewers expressed high levels of satisfaction and said that they would genuinely recommend the Basement Builders company to friends and family. The level of contrast was sufficient to give one reviewer the confidence to say that the company was the best on the market and could not be surpassed. - so the advantage of working with BBI in the past makes them recommend this company. The customers were very excited to disclose the results of their basement projects, and they welcomed family and friends., and they showed the range of possibilities that the team could offer to complete the job in a way that suits the customer.relu. This is especially remarkable, as the use of reviews from that time to the present day, however, the company has dozens of reviews displayed on that site, with an average rating of 4.10 - that must be the past tense. I advise clients to serve as backgrounds for the customer BBI, and they are sure to be an asset to such a serious decision.
Frequently asked questions
7 questions
What do Basement Builders clients say about the work?
Clients frequently praise the professionalism and communication of the team, noting that projects are completed on time and with great attention to detail. Many highlight the quality of the finished basements and the responsiveness of staff like Murray and Don.
Does Basement Builders offer basement development services, and what do customers say about their experience?
Yes, they provide basement development services including full basement finish and custom bar installation. Customers report stress-free experiences, with clear communication and high-quality results, often mentioning the team's expertise and professionalism.
Can I get a consultation for my basement renovation project?
Yes, Basement Builders offers project management services, including consultation and planning. They are known for their thorough approach, ensuring clients' needs are met throughout the renovation process.
How does Basement Builders handle project timelines?
The team is recognized for adhering to project timelines, with many clients noting that their projects were completed on schedule. They provide upfront dates and maintain consistent communication throughout the process.
What services does Basement Builders provide for remodeling?
They offer comprehensive basement remodeling services, including wall framing and drywalling, flooring installation, and bathroom renovation. Their expertise ensures a seamless transformation of your basement space.
Who started Basement Builders and what is their background?
Basement Builders was founded by Matt and Ben, two Calgary natives with over 15 years of experience in their respective fields of accounting, marketing, and electrical work, ensuring a strong foundation for their business.