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Review Keywords Analysis

  1. CA
  2. AB
  3. Calgary
Kal Tire
Kal Tire
Kal Tire

Kal Tire

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Open  8:00 AM - 5:00 PM now
North Hill Shopping Center, 1620 14 Ave NW, Calgary, AB T2N 1M6, Canada Get Directions
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3.9
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ABOUT   Services Excellence Summary

At Kal Tire, we are tire people. It is our job to tackle the tire problems that impede our customers and to have a meaningful impact on their operations. Tom Foord built this company in 1953 to do just that. Since then, we have served the tire needs of various industries and fleets across Canada. They come to us because of our experience, can-do service, and selection of brands they trust.

 

SUMMARY   Reviews Summary

The Kal Tire location at North Hill Shopping Center elicits numerous positive reviews. Clients praise the staff as friendly, ocompetent, and accommodating. The team is prompt in diagnosing and resolving issues, making customers feel heard and respected. Multiple reviewers compliment staff members, such as Vlad and Brett, for providing great service and going the extra mile, such as when a manager managed without any obligation to help Jennie Retrieving the spare tyre from her cramped boot in an effort to get it back on the road as quickly as feasible. The staff are professional, efficient, and attentive to detail, and critique writing always assures prompt turnaround times. Many services are rendered promptly and in high quality standards, such as tyre replacement and rotation. Patrons commend the staff members for exceeding expectations, resulting in customer commitment call for continuous future. It shows clearly noted in one of the commentsthat "I brought my late-model car to align itself, and even thoughit wassigned that the wheeltractsids were ok...Kalutire still aligned the wheels and ensured they rotated properly at a tap, leave, and acceleration". Such a situation led to a virtuous cycle of client loyalty. There is a repeat visit as all of those patrons commentthat their "job soundsgood than expected and they will bringing their vehicles again plus their car owners. Customers are thus urged to use the Kal Tire location due to its incredible customer service and high quality.

 

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Pros & Cons

PROS
great service (8)
recommend (5)
great experience ... (4)
great customer s ... (3)
will be back (3)
highly recommend ... (3)
friendly staff (3)
very helpful (3)
friendly service ... (2)
very professiona ... (2)
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Cons
terrible (4)
disappointed (3)
dirty (2)
rude (1)
worst experience ... (1)
terrible experie ... (1)
slow (1)
not recommend (1)
would not recomm ... (1)
service is terri ... (1)
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Kal Tire Reviews: 100. Average Rating: 3.9

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