Professional staffResponsive maintenanceSwift communicationTimely repairsDiligent managementCustomer serviceLong-term relationshipEasy to work withFair pricingAttention to detail
About this business
At Residential Leasing Group Inc., we provide top-notch property management services. Calgary property owners have been entrusting their investments to us since 1985, and we know how to take care of your rental properties properly. Our company excels at managing properties. Residential Leasing Group Inc., unlike brokerages, buys and sells property. Such transactions are not our focus. We will make sure that your investment is worth it.
Reviews Summary
Summary: RLG boasts many positive client reviews to communicate a consistent message of professionalism, efficiency, and customer service excellence. Most buyers and renters find the RLG team to be professional, responsive, meticulous, and that they appreciate the crucial level of support from the company as an external property manager over the course of several years, stressed. The repair and maintenance requests were always promptly responded to, and the communication was great all throughout to help the tenants understand. The RLG team provides superior customer service that instills trust, and the reviews of RNR property owners indicate their ability to trust RLG to whom they have delegated the management and leasing of their rental home. The company offers a worry-free leasing and leasing process that is perfect for any property owner or renter and has great industry knowledge and care for every property in their portfolio. Consequently, RLG's strong reputation and customer service have been a recommendation for both leasing and leasing services provided in Calgary.
Frequently asked questions
7 questions
What do Residential Leasing Group Inc. clients say about the work?
Clients frequently praise the team for their responsiveness, professionalism, and attention to detail. Reviewers highlight staff members like Patty and Brad for their excellent communication and effective management, ensuring properties are well cared for and tenant issues are promptly addressed.
What services does Residential Leasing Group Inc. offer for property management?
They provide comprehensive services including Property Management (Tenant Management, Property Maintenance, Rental Listing), Leasing Services (Lease Preparation, Tenant Screening, Lease Negotiation), Maintenance Services (General Repairs, Appliance Repair, Emergency Repairs), and Tenant Support (Moving Assistance, Cleaning Services, Utility Setup).
Does Residential Leasing Group Inc. handle emergency repairs in Calgary, and what do reviewers say about their response time?
Yes, they handle emergency repairs and are noted for their quick response times. Reviewers consistently mention that maintenance issues are addressed promptly, often within a day or two, which enhances tenant satisfaction.
Can I get assistance with utility setup when renting from Residential Leasing Group Inc.?
Yes, they offer utility setup as part of their Tenant Support services, ensuring that new tenants have a smooth transition into their rental properties.
What are the hours of operation for Residential Leasing Group Inc.?
How long has Residential Leasing Group been managing properties in Calgary?
Residential Leasing Group has been managing properties in Calgary since 1985, demonstrating a long-standing commitment to property owners and tenants alike.