Customer serviceFriendly staffQuick serviceSame day rentalEfficient processProblem resolution
About this business
U-Haul, which is located in Phoenix Arizona, is a moving truck, trailer, and self-storage rental business that was established in 1945. Leonard Shoen and Anna Mary Carty Shoen and their family, businesspeople from Ridgefield Washington, started the business. The business was founded in the garage of his wife's parents. U-Haul began to develop and sell franchises using gas stations. U-Haul provides the most in-town pickups and trailers in the local area. U-Haul makes it simple to move with its trailer or truck rental services. Rentals include utility trailers for cars, closed cargo trailers, and a car and motorcycle trailer. A moving truck and a trailer may be combined at U-Haul. Trucks, trailers cargo vans, and pickup truck rentals are available for local or long-distance moves. It is also possible to buy moving day supplies and equipment online, such as shipping bins and moving supplies.
Reviews Summary
Review show overall elevated levels of client satisfaction. Most were pleased with the service, citing staff client engagement and commitment to prompt resolution of issues. Happy clients were quickly and clearly shown the procedure. Nonetheless, some reviewers reported that they were misinformed about prices and policies, although the majority of the clients felt that the situation was rectified by staff members, who displayed amazing customer service and patience. A consistent critique in different reviews is that the service was great and the store room was clean. Many clients indicated that they would return to the store for more business. This means that most clients had an amazing time and their needs were met. Nonetheless, there were some staff members who needed some authorization or talk about pricing.
Frequently asked questions
7 questions
What do U-Haul Neighborhood Dealer clients say about the service?
Customers frequently praise the friendly and helpful staff, particularly highlighting the British-accented lady for her exceptional customer service. Reviewers appreciate the team's efficiency and willingness to rectify any issues that arise during the rental process.
Does U-Haul Neighborhood Dealer offer same-day truck rentals in Calgary?
Yes, they provide same-day truck rentals. Reviewers have noted the team's dedication to finding quick rental solutions, ensuring a smooth experience even on short notice.
What services does U-Haul Neighborhood Dealer provide?
They offer Truck Rental (One-Day Rental, Long-Term Rental, Same-Day Rental), Deposit Handling (Deposit Refund Processing, Late Deposit Refund), and Customer Support (In-Person Assistance, Phone Support, Online Chat Support).
What are the operating hours for U-Haul Neighborhood Dealer?
Their hours are: Monday: 9:00 AM - 4:00 PM, Tuesday: 9:00 AM - 4:00 PM, Wednesday: 9:00 AM - 4:00 PM, Thursday: 9:00 AM - 4:00 PM, Friday: 9:00 AM - 4:00 PM, Saturday: 9:00 AM - 4:00 PM, Sunday: 12:00 - 3:00 PM.
Can I get assistance with deposit refunds at U-Haul Neighborhood Dealer?
Yes, they handle deposit refunds, including processing deposit refunds and late deposit refunds, ensuring that customers receive their funds back efficiently.
How does U-Haul Neighborhood Dealer support customers during the rental process?
They provide comprehensive customer support through in-person assistance, phone support, and online chat support, making it easy for customers to get help when needed.