Exceptional customer serviceKnowledgeable staffGreat pricesQuick shippingExcellent product qualityBeautiful jewelryResponsive communicationFriendly staffCustom engagement ringsWillingness to help
About this business
About Boulevard Diamonds
Boulevard Diamonds was established in 2001 as an independent Jewellery store centrally located in the heart of Edmonton on 8230 Gateway Blvd. Even though our company has been around for over two decades, we are still committed to delivering top-tier products and unprecedented customer service. Boulevard Diamonds is a part of the Canadian Jewellery Association (CJA). The company is also a member of the Edmonton Chamber of Commerce.
Responsibly Sourced Diamonds
The diamonds you are looking at were bought from legitimate sources that are not involved in financing wars, in compliance with UN resolutions. The seller promises that these diamonds are conflict-free based on his or her personal knowledge or a guarantee provided by the supplier of the diamonds. The diamonds are 100% natural and untreated unless stated otherwise in writing. The supplier provided written guarantees and personal knowledge to substantiate this claim.
Reviews Summary
Boulevard Diamonds is widely recognized for its excellent customer service, particularly from team members like Rina and Jackie. Many customers find employees to be knowledgeable and approachable, whether answering questions or assisting them in looking for pieces such as rings or watches. The business is reliable and heavily supports clientele during the uncertainty of online shopping, most notably from other cities or provinces. Many store visitors highlight their work environment, making them feel comfortable and seen, especially when making important purchases such as engagement rings. Any issues or requests have resulted in swift responses, and the company has often gone beyond what is required to make the consumer happy. A few testimonials also mention shopping experiences that vary; the overall rating is higher among all who shared regardless. Customer reviews suggest that it is one of the best stores for shoppers to order from and communicate with. Satisfaction and engagement reports also show a trend of customer service, product satisfaction, and return business from people who have made multiple purchases, suggesting that they have made a good impression on many people who press “buy” on their website.
Frequently asked questions
7 questions
What do Boulevard Diamonds clients say about the work?
Clients frequently highlight the exceptional customer service provided by Rina and her team, noting their knowledge, responsiveness, and personal attention. Many reviews mention a seamless experience in selecting engagement rings and custom pieces, emphasizing their satisfaction with the results.
Does Boulevard Diamonds offer custom engagement rings, and how do customers feel about the process?
Yes, they specialize in custom engagement rings, and many customers commend the team for their expertise and willingness to help. Reviewers appreciate the personalized service, with Rina often mentioned for her guidance throughout the selection process.
Can I get my jewelry repaired at Boulevard Diamonds, and what do customers say about that service?
Yes, they offer jewelry repair services including ring resizing and stone replacement. Customers have praised the team's efficiency and care in handling repairs, often noting quick turnaround times and satisfactory results.
What types of watches does Boulevard Diamonds offer?
They provide a range of watches including automatic, quartz, and luxury watches. Reviewers have expressed satisfaction with the selection and the knowledgeable assistance provided when choosing a watch.
Does Boulevard Diamonds offer custom jewelry design services?
Yes, they specialize in custom jewelry design, creating custom rings, necklaces, and earrings. Customers appreciate the team's creativity and dedication to bringing their unique visions to life.
What types of jewelry can I find at Boulevard Diamonds?
Boulevard Diamonds offers a variety of jewelry including gold chains, rings, and bracelets. Customers often highlight the quality and unique designs available in their collection.