Great customer serviceFriendly staffProfessional serviceEfficient serviceKnowledgeable staffQuick repairsRock chip repairTimely serviceAbove and beyondChip filling
About this business
Auto Glass Installation
Seal Guarantee:
All autoglass installations come with a no-leak guarantee for as long as you own your vehicle, except for body degradation in the area of the seal. Crystal Glass also provides a 30-day seal/leak warranty (when not guaranteed by the vehicle manufacturer) for the windshield.
Pressure Crack/Star Repair:
Any repair to your windshield is guaranteed for as long as you own your vehicle. Crystal Glass deducts the price of the rock chip repair from the cost of a new windshield if the windshield cracks in the repaired area.
30-day Warranty:
All windshield installations come with a 30-day warranty for pressure cracks and distortion.
Temper Part Warranty:
No warranty is provided on parts that are tempered.
Insurance Replacement:
If a new windshield is needed, and you are claiming through your insurance company, Crystal Glass will issue payment directly to the company (except for the deductible which is to be paid to the Crystal Glass installer).
Reviews Summary
The auto glass shop customers' reviews are mostly satisfied with the service. The almost all praised the customer service, with multiple shout-outs to Angel, the manager. The customers were quick to point out that they were extremely friendly, polite and helpful. They were ready to say the service was quick, efficient and completed by the next day. Overall, the clients seemed to appreciate that the business staff were considerate and went above and beyond. The shop was also mentioned in many reviews, with customers saying that it was affordable and a good place to have their auto glass repaired. Lastly, many customers said that the service was prompt and efficient, in addition to affordable and friendly. In general, the customers were happy with the auto glass shop and Angel and staff's service, with customers saying that they felt well taken care of and that the auto glass shop was a good choice.
Frequently asked questions
7 questions
What do Crystal Glass Canada Ltd clients say about the work?
Clients frequently praise the exceptional customer service, quick turnaround times, and the quality of repairs. Specific staff members, like Angel and Terry, are often highlighted for their professionalism and helpfulness, contributing to a positive overall experience.
Does Crystal Glass Canada Ltd offer a warranty on their services?
Yes, they guarantee the seal of autoglass installations for as long as you own the vehicle, except for leaks due to body degradation. They also provide a 30-day warranty on windshields for pressure cracks and distortion.
Can I get my windshield replaced quickly in Edmonton?
Yes, Crystal Glass can often replace windshields the same day. Many customers have reported quick service, with some repairs completed in just a couple of hours, ensuring minimal disruption to their day.
What types of services does Crystal Glass Canada Ltd offer?
They provide a range of services including Windshield Replacement (Full Windshield Replacement, Windshield Repair, Camera Recalibration), Window Replacement (Driver's Side, Passenger Side, Rear), Rock Chip Repair (On-Site, Express, Insurance Inspection), and Customer Shuttle Service (Free Shuttle to Work, Drop-off, Pick-up).
What are the operating hours for Crystal Glass Canada Ltd?
Their hours are as follows: Monday: 8:00 AM - 5:00 PM, Tuesday: 8:00 AM - 5:00 PM, Wednesday: 8:00 AM - 5:00 PM, Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 5:00 PM, Saturday: 9:00 AM - 1:00 PM, Sunday: Closed.
How does Crystal Glass Canada Ltd handle customer shuttle services?
They provide a free shuttle service, including options for drop-off and pick-up, making it convenient for customers to continue their day while their vehicle is being serviced.