Since 2013, Lark Cycle has been providing bicycle repairs and maintenance. Doug has completed the Professional Bike Mechanics Association's certification process. Mechanics must also pass the PBMA's certification process. This website offers a real-time appointment scheduling system that shows the availability of appointments.
Doug enrolled in training programs to earn his mechanic certification over many years. In some of the programs, he played a role in their development. Doug received certification from the Professional Bike Mechanics Association. Lark Cycle is a PBMA-certified bike shop.
Doug's ten-year career as a bike mechanic in Edmonton's bike shops led to his departure. The company name was originally Dusty Pedals Travelling Bicycle Repair. The 124th Street Grand Market hosted rentals, repairs, and house calls once per week.
The business formally became Lark Cycle in 2017. We chose this name because we were more focused on community, education, and providing everyone access to cycling. The company's name officially became Lark Cycle in 2017.
Reviews Summary
Comprehensive reviews reveal Doug exemplifies professionalism and customer care, with numerous clients reiterating his knowledge and top-notch work. Lark Cycle also handles queries excellently, as witnessed by their quick email replies. Firstly, Doug did an overhaul and gear installation on a 2020 purchase, garnering praise. Visitors laud the fantastic customer service and define it as an accessible option for bike lovers who cannot wait. Some customers indicate they want to return for annual bike tune-ups, showing a higher likelihood of engagements due to the superior service. Moreover, individuals appreciate found parts' diagnosis at no charge, which is often praised in the customer reviews. The writer praised online appointment booking, and this is because everyone wants to plan rather than deal with the last-minute decision confusion when at a shop. Lark Cycle is where you will find exceptional service, fast, and satisfactory in the city. The cost is also fantastic and just right for almost all the bikes you own. This is highlighted by a lady who completed her order and also did a pre-order for the service. The recommendation noted on Doug's friendliness and customer commitment reinforces the high market position they have managed to establish.
Frequently asked questions
7 questions
What do Lark Cycle clients say about the work?
Clients frequently highlight Doug's expertise, friendly demeanor, and prompt service. Many appreciate his thoroughness in repairs, such as derailleur replacements and tune-ups, and commend the easy online booking process. Overall, customers feel well-cared for and satisfied with the results.
Does Lark Cycle offer bicycle tune-ups, and what do customers think of their service?
Yes, they provide various bicycle tune-up options, including Basic, Regular, and Full Tune-Ups. Customers often praise the quality of these services, noting that their bikes felt like new after the work was completed.
Can I get a flat tire repaired at Lark Cycle?
Absolutely, Lark Cycle offers flat tire repair as part of their bicycle repair services. Customers have expressed satisfaction with the efficiency and quality of the repairs performed.
Who leads Lark Cycle and what qualifications do they have?
Doug, the owner, is a certified bicycle mechanic through the Professional Bike Mechanics Association. He has extensive experience in bicycle maintenance and has contributed to training programs in the field.
Does Lark Cycle provide bicycle overhaul services?
Yes, they offer both complete and partial bicycle overhaul services, along with a cleaning and lube service. Customers have noted the thoroughness and quality of these overhaul services.
What types of bike parts installation does Lark Cycle handle?
Lark Cycle specializes in bike parts installation, including power meters, bottom brackets, and cranks. Reviewers have praised Doug's expertise in these installations, ensuring quality work.