Compassionate staffSmooth processKnowledgeable staffHelpful serviceAttention to detailWelcoming atmosphereAccommodating staffOrganized approachEmotional supportKindness and care
About this business
South Side Memorial Chapel has served Edmonton and Sherwood Park with dignity since 1960. We respect your time and budget and are willing to do everything we can to meet your needs with the funds you have available for this service. We can help with every detail of the service, from pre-planning to post-service follow-up. Our caring professionals are the best in the industry, and you can trust us to do our utmost to make you feel secure during this difficult time. Our chapel can accommodate 200 guests. Quiet rooms provide a peaceful place for family and friends to say goodbye. Our reception area includes catering facilities and will be the perfect spot to have lunch or dinner with your loved ones. There is plenty of parking for your guests, and the community is proud of us. We are also proud to host free events in memory of loved ones throughout the year. Our dedicated and knowledgeable staff is passionate about serving families, churches, associations, and religious groups. We offer the free use of our largest Community Room to local non-profit groups. Please call for details.
Reviews Summary
South Side Memorial Chapel's recent customer reviews reflect nothing but satisfaction, particularly towards their exemplary customer service. Eden, Kristie, and Heather have been repeatedly recognized by numerous customers for both their expertise and devotion at a time when many families are mourning. They have experienced only respect, compassion, and customer service. South Side Memorial Chapel provides a supportive and comforting setting at customers' most difficult and stressful moments. The comments laud the staff's attentiveness and eye for the most minor of details. For bereaved customers, communication and a high standard of customer service make the process of planning a memorial run smoothly. All the memorial services and gatherings come off without a hitch and well received by customers. Preferably, the South Side Memorial Chapel remains a good funeral home for families in Edmonton who have lost someone. and employees are always prepared to sort out those difficult times. The most positive customer reviews from people who are sad to use these services for a second time should recommend South Side Memorial Chapel in Edmonton.
Frequently asked questions
7 questions
What do clients say about the staff at South Side Memorial Chapel?
Clients frequently praise the compassionate and knowledgeable staff, particularly Eden and Heather, for their support during difficult times. Reviewers highlight their attention to detail, organized approach, and ability to make families feel comfortable and respected.
What services does South Side Memorial Chapel provide?
They offer a range of services including Funeral Services (Full Service Funeral, Cremation Services, Burial Services), Celebration of Life (Event Planning, Catering Services, Memorial Videos), Pre-Planning Services (Prearranged Funeral Plans, Grief Counseling, Consultation Services), and Memorial and Tribute Services (Personalized Memorial Keepsakes, Floral Arrangements, Music and Media Setup).
Does South Side Memorial Chapel provide pre-planning services?
Yes, they offer pre-planning services, including prearranged funeral plans, grief counseling, and consultation services, which can help families manage their arrangements in advance and ease future burdens.
What are the hours of operation for South Side Memorial Chapel?
Their hours of operation are as follows: Monday: 00:00-23:59, Tuesday: 00:00-23:59, Wednesday: 00:00-23:59, Thursday: 00:00-23:59, Friday: 00:00-23:59, Saturday: 00:00-23:59, Sunday: 00:00-23:59.
Can I host a Celebration of Life event at South Side Memorial Chapel?
Yes, they provide event planning and catering services for Celebrations of Life, ensuring that families can honor their loved ones in a meaningful way while accommodating their preferences and needs.
How does South Side Memorial Chapel support the community?
They host free events in memory of loved ones throughout the year, demonstrating their commitment to the community and support for families during times of loss.
I cannot say enough positive about the dedicated and caring service provided by the South Side Memorial staff when my mother passed away. As part of the Arbor Memorial group, the transfer of prearrangement from the original Calgary location to Edmonton was very smooth. The initial visit to a funeral home after a death can be very daunting, but Kristie made my husband and me feel comfortable and listened to. She was always available to answer my smallest questions as we planned the Celebration of Life. The actual ceremony went very smoothly. Laurel made sure that all aspects of the music and media ran as slick as can be. The caterer for the reception provided delicious food and had the room set up with personal touches celebrating my mother. I found all staff members to be VERY caring and open to making this entire experience comfortable and respectful. I felt very cared for. Thank you.