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  1. CA
  2. AB
  3. Edmonton
Ye Olde Plumber Ltd.

Ye Olde Plumber Ltd.

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14306 115 Ave NW, Edmonton, AB T5M 3B7, Canada Get Directions
3.5
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ABOUT   Services Excellence Summary

Established in 1995, Ye Olde Plumber Ltd. is a family-run business. We offer multi-housing plumbing services for high-rise and low-rise buildings. Ken Roskell, the owner and technician, is proud of his work as he has an affinity for solving problems. All plumbing and heating work is covered. Additionally, our technical staff undergo ongoing training to keep up with the industry's stringent standards and procedures. Ken is also an active member of the Plumbing Trade Apprentice Board, a testament to his dedication to the industry. Our work is guided by the latest codes, we acquire permits when necessary, and we work closely with city inspectors.

 

SUMMARY   Reviews Summary

All things considered, Ye Olde Plumber is probably the best in the business. With a 10 out of 10 rating, the majority of customers are satisfied and would recommend their services. Employees are consistently complimented in community feedback; Katie, Kristina, Imar, and Winston are just a few examples of the representatives who are continuously praised. Technicians are brief, considerate, and fully qualified to tackle any task. Ye Olde Plumber is a customer-centric entity as well; the firm will speedily adapt to the tight timetables of most clients, offer clear advice on repair and operate in poor weather, even going so far as to go make coffee with people who are stranded. The positive remarks are partially due to the attention paid to details, both in running the company and completing assignments. Customers welcome the advice given by the workers about, for instance, the squeegee in the boiler room and note that it is in contrast to the narrow viewpoints of other businesses offering the same services. Ye Olde Plumber likewise emphasize the thorough report writing, which does not only state problems, but does give suggestions for future maintenance as well. There are some of these extra features that the workers leave the customers happy with the result or what the workers do.

 

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Pros & Cons

PROS
recommend (6)
highly recommend ... (2)
very helpful (1)
very good servic ... (1)
easy to work wit ... (1)
reasonable price ... (1)
great staff (1)
explain in detai ... (1)
very responsive (1)
wonderful staff (1)
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Cons
not recommend (2)
would not recomm ... (2)
very disorganize ... (1)
do not use (1)
think twice (1)
no communication ... (1)
unhappy (1)
slow (1)
very slow (1)
disappointed (1)
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Ye Olde Plumber Ltd. Reviews: 52. Average Rating: 3.5

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