Customer serviceClean facilityGreat amenitiesSecurity systemCarts availableFair pricingAccessibilityOrganized facilityHelpful staffAlarm system
About this business
Feedback: Good service so far. The storage unit is a decent size and they have many carts for customers to use to access their items in storage. The only cons are the access times and the lack of on-site garbage's. Not even on-site recycling, which is a bit of a pain. Overall good experience so far.
The place is very clean, organized, and has great amenities.
From the initial negotiations, the contract, and its use, everything was very clear and objective.
The security and access control systems seem quite robust. Excellent value. The clerk at the front desk was able to get me a better rate than over the phone, and it came out to a great deal for a 7.5ft by 5 with their month off. The security system is also very notable. Aall units are alarmed, and that alarm only turns off after you key into the facility, along with daily security tours. Excellent choice for a self storage location. Best self storage business EVER!
We’ve dealt with a few companies and this
company has quite honestly been the best to deal with on all levels. From accessibility, top notch facilities, excellent hand carts and kind, supportive customer service, I won’t go anywhere else. We’ve had a superb experience and have recommended and will continue to recommended this company to everyone!
Thanks to the entire team for all you do! An amazing storage facility!! Customer service and support are top notch! I appreciated all of their help when switching one of my units into my ex-husband’s name so he could take over and continue renting. Super clean and very helpful we only ended the contract with our other unit as we used it temporarily while waiting to move into our new home.
Frequently asked questions
7 questions
What do Excell Self Storage clients say about the cleanliness and organization of the facility?
Clients frequently praise the facility for being very clean and organized, noting that the environment is well-maintained and enhances their storage experience.
What types of self-storage units does Excell Self Storage offer?
Excell Self Storage provides a variety of self-storage options, including small storage units, medium storage units, and large storage units, accommodating different storage needs.
Are there any security features at Excell Self Storage?
Yes, the facility includes alarmed units, access control systems, and daily security tours, ensuring a high level of security for stored items.
What customer service options are available at Excell Self Storage?
They offer on-site support, unit transfer assistance, and are available for general inquiries, ensuring customers receive the help they need.
How does Excell Self Storage ensure customer satisfaction?
Reviewers highlight the exceptional customer service, including helpful staff and support during unit transfers, contributing to a positive overall experience.
What facility amenities does Excell Self Storage provide?
The facility offers amenities such as carts for easy access, a clean and organized environment, and recycling options for customer convenience.