Excellent customer serviceKnowledgeable staffPrompt supportEfficient serviceGreat coursesAbove and beyondTechnical expertiseHelpful with questionsFriendly staffQuick response
About this business
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Reviews Summary
The majority of Candrone reviews are positive and focus on exceptional customer service, Arya Parvenah, and Nicholas Stancato. Tags frequently include prompt and informative replies, rapid issue resolution, and going the extra mile. Arya is highlighted numerous times, especially by long-term clients. also, Camille and Cody are stated as outstanding customer service representatives. Customers express happiness over the quick turnaround times, extensive knowledge, and interactions. LiDAR services and fleet growth from orien and the readiness and fulfillment of unique UAS are two main topics. Overall, the word customer service is positive and would recommend it to a friend.
Frequently asked questions
7 questions
What do Candrone clients say about the work?
Reviewers frequently highlight the exceptional customer service provided by staff like Arya Parvaneh and Cody Wildgust, noting their prompt responses and thorough support during purchases, rentals, and technical inquiries. Many appreciate the team's knowledge and efficiency.
Does Candrone provide drone rentals in Burnaby, and how do customers feel about their rental services?
Yes, they offer drone rentals including handheld LiDar units and camera kits. Customers report satisfaction with the efficiency of the rental process and the quick turnaround time, indicating a reliable service.
What services does Candrone offer for drone enthusiasts?
Candrone provides a variety of services including Drone Sales (DJI MRTK, DJI AirS, DJI Mavic), Drone Rentals (Handheld LiDar Unit, Camera Kits, Drone Fleet Rental), Technical Support (UAS Project Consultation, Equipment Training, Repair Services), LiDAR Services (LiDAR Data Processing, D Mapping Services, Custom LiDAR Solutions), and Training Courses (Flight Review + Prep Course, Drone Operation Certification, Safety and Compliance Training).
Can I get technical support for my drone project at Candrone?
Yes, they offer technical support including UAS project consultation, equipment training, and repair services. Customers have praised the team's responsiveness and expertise in addressing technical inquiries.
How does Candrone ensure customer satisfaction with their training courses?
Candrone's training courses, such as the Flight Review + Prep Course and Drone Operation Certification, are well-structured and informative. Reviewers commend the professionalism of instructors, which contributes to a positive learning experience.
Who can I contact for custom LiDAR solutions at Candrone?
Candrone provides custom LiDAR solutions as part of their LiDAR services. Customers have noted the team's expertise and helpfulness in delivering tailored solutions for specific project needs.
Where is Candrone located?
2999 Underhill Ave #319, Burnaby, BC V5A 3C2, Canada
Location & directions
Burnaby, British Columbia
Candrone
Address
2999 Underhill Ave #319, Burnaby, BC V5A 3C2, Canada