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H&M

Address: 4700 Kingsway, Burnaby, BC V5H 4J2, Canada Get Directions

Services & pricing

Average price range
ServiceDetailsPrice
CustomerService InStoreAssistance $0 - $0 Call to Book
OrderProcessingSupport $0 - $0 Call to Book
CustomerFeedbackHandling $0 - $0 Call to Book
OnlineOrdering OrderPlacement $0 - $0 Call to Book
SameDayPickup $0 - $0 Call to Book
OrderCancellation $0 - $0 Call to Book
TextileRecycling DonationDropOff $0 - $0 Call to Book
H&MPointsForDonations $0 - $0 Call to Book
TextileCollectionProgram $0 - $0 Call to Book

About this business

We are passionate about bringing the best in sustainable fashion and design within reach of many people. This passion is shared by all our brands and business ventures. Every brand is different and has its unique identity, but they are all joined under the H&M Group umbrella, creating a more robust and more complete entity. Our goal is to ensure that our customers receive the best value and learn to appreciate a more circular lifestyle by having us meet all their fashion and design needs.

Reviews Summary

H&M was highly praised in the reviews, with customers praising the textile recycling initiative, attention to customer care and outstanding help from workers like Anna and Shruti. Anna was lauded for her fast and friendly shopping assistance, which makes customers feel valued. In response to a consumer question, she even inquired with another shop. Textile donations are a huge attraction to the reviewee and offers a comfortable, energy-efficient, and cost-effective return option for customers. It's a great approach to guarantee that textiles are reused and recycled in the right way. Anna's level of administration demonstrates how good employees can impact sales and client satisfaction. Established business customers may benefit more from this, but at least they now know where to donate their used stuff. This location & communication to donors suggesting they can earn loyalty and points at the same time is very smart. Used garments that need to be given should be put in a small cloth envelope before being turned over; the cashier wanted to open it in the process of turning it over. Textile donations at this place are easy and beneficial.

Frequently asked questions

7 questions
What do H&M clients say about the shopping experience?
Customers frequently highlight the helpfulness of staff like Anna and Shruti, noting their patience and flexibility. Reviewers appreciate the assistance in finding sizes and the overall positive shopping atmosphere, making it a pleasant experience.
Does H&M offer textile recycling services in Burnaby?
Yes, they provide textile recycling through a donation drop-off program, allowing customers to donate clothing of any condition. Additionally, customers earn H&M points for their donations, promoting a more sustainable lifestyle.
Can I get assistance with online orders at H&M?
Absolutely, H&M offers order processing support as part of their online ordering services. This includes assistance with order placement and order cancellation, ensuring a smooth online shopping experience.
How does H&M handle customer feedback?
H&M actively manages customer feedback through their customer feedback handling service, ensuring that customer concerns and suggestions are addressed promptly, which contributes to a better shopping experience.
What services does H&M provide for online ordering?
H&M offers a range of online ordering services, including order placement, same-day pickup, and order cancellation, making it convenient for customers to shop online and receive their items quickly.
What can I expect from H&M's customer service?
Customers often mention the helpfulness of staff members, with specific praise for their patience and dedication. Positive experiences with in-store assistance contribute to a welcoming shopping environment.
Where is H&M located?
4700 Kingsway, Burnaby, BC V5H 4J2, Canada

Location & directions

Burnaby, British Columbia
H&M
Women Clothing Store
Address
4700 Kingsway, Burnaby, BC V5H 4J2, Canada
Hours
Closed Now
H&M Reviews · 3.8 average
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