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Review Keywords Analysis

  1. CA
  2. BC
  3. Burnaby
Pro Floral Express Ltd

Pro Floral Express Ltd

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3775 Marine Way, Burnaby, BC V5J 5A7, Canada Get Directions
3.8
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ABOUT   Services Excellence Summary

Pro Floral Express Ltd. (PFX) has over forty years of experience in expedited perishable food and cut flower transportation. Our company is a specialist carrier that focuses on expedited perishable foods, cut flowers, and live plants. Each trailer can be used with another for tandem applications, giving you three temperature zones. Profloral Express Ltd. has an active network of partners and terminals across North America, so we can provide reliable, long-term LTL/TL carrier service from B.C. to Manitoba, WA, and OR.

 

SUMMARY   Reviews Summary

In summary, many of the reviews allude to the great service provided by the company. Several praise the top customer service, while one customer described the company as a superb. There's even a specific story of one client recognizing an employee, which shows the great attention and appreciation customers have for the excellent customer service, as well as prompt service and a devoted and caring workforce. This demonstrates how the company is determined to provide superior customer service. The name Fausto Gonzalez's Google review highly acclaimed company employee Nicole for making him proud to be Columbian. His documentation of a documentary about where he could send flowers led to his discovery of the company. Another customer is eagerly waiting for the chance to travel to Canada to see the company for themselves, which shows that they provide excellent customer satisfaction. Customers' high remarks demonstrate a more experienced and trustworthy company, which increases the effectiveness and reliability of these more efficient services. Overall, the positive feedback confirms the competence of the customer service and service delivery of this company as excellent.

 

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Pros & Cons

PROS
great company (2)
on time (1)
good people (1)
good service (1)
friendly staff (1)

Pro Floral Express Ltd Reviews: 18. Average Rating: 3.8

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