Rapid Cool Heating & Refrigeration Feedback Report
Customer feedback summary:
The usual excellent service. You are always my go-to guys.
Had Rapid Cool come in to service my heat pump and furnace. Excellent service from Will. He explained things as he was going along and took the time to make sure everything was running the way it should be. He also made sure I received the seniors rate today. Great service, excellent staff who always put my mind at ease. Thank you!
Very good experience, much more reasonable pricing than we’d gotten quoted elsewhere, good communication, everything was easy and straightforward. People showed up when they said they would, installation was clean and looks professional.
I am very impressed with and highly recommend Rapid Cool. Tyson replaced a toilet for me , checked my furnace and answered all my questions. The office staff are also very friendly and helpful.
Peter Hrychiw was patience, very knowledgeable of his trade and explained our problem with our moen smart flo device clearly. We trust him to serve us in the future. Gina & Jim Hesketh
Simon and his team were amazing. From the initial call, coming to the house to do the quote and explain the new furnace. Even when I panicked as I thought I’d ordered the wrong units he reassured me I didn’t. The installation went smoothly and I think I even understand the new thermostat. Great job!
I've used Rapid Cool for many years and trust their long term staff's expertise.
Great communication and the job was done quick and well!
Service tech was efficient, knowledgeable, and considerate. Work done on time and according to the estimate
Did great work and had it done before the day was even over! Made the whole process super easy and worry-free
Will is very professional Service Technician.
Also a very nice young man.
Rapid Cool is fortunate to have him as an employee.
Thank for the fast service.
Pat Albert
Excellent service...friendly staff. On time, cleaned up following installation. Explained what he was doing and when I could reuse garberator. Would definitely use company and Tyson again.
The guys that come out are always great. Friendly very helpful and always do a great job! Thanks Nik.
I am extremely pleased with the way you were able to assist me when I needed it. Service person was very nice and answered all the questions I had. I will from this date forward be using Rapid Cool for all of my repair needs.
8. I am extremely pleased with the way you were able to assist me when I needed it. Service person was very nice and answered all the questions I had. I will from this date forward be using Rapid Cool for all of my repair needs.
Frequently asked questions
7 questions
What do Rapid Cool Heating & Refrigeration clients say about the work?
Clients frequently praise the team's professionalism, punctuality, and thoroughness. Reviewers highlight the friendly staff, clean installations, and effective communication throughout the service process, noting that technicians explain their work clearly and ensure customer satisfaction.
Does Rapid Cool Heating & Refrigeration handle heating repairs in Kamloops?
Yes, they offer a range of heating repair services, including furnace repair, heater replacement, and gas fireplace repair. Customers have noted their effective problem-solving and quick response times during heating emergencies.
What are the operating hours for Rapid Cool Heating & Refrigeration?
Their hours are as follows: Monday: 8:00 AM - 4:30 PM, Tuesday: 8:00 AM - 4:30 PM, Wednesday: 8:00 AM - 4:30 PM, Thursday: 8:00 AM - 4:30 PM, Friday: 8:00 AM - 4:30 PM, Saturday: Closed, Sunday: Closed.
Can I get heating maintenance services from Rapid Cool Heating & Refrigeration?
Yes, they provide heating maintenance services, including furnace maintenance, gas fireplace maintenance, and annual heating system checks. Customers appreciate the thoroughness and professionalism of the maintenance services offered.
How does Rapid Cool Heating & Refrigeration ensure quality in their installations?
Reviewers have commented on the clean and professional installations performed by the team. They appreciate the clear communication during the installation process, which helps to ensure everything is done correctly and efficiently.
What types of installation services are available through Rapid Cool Heating & Refrigeration?
They offer installation services for furnaces, gas fireplaces, and thermostats. Customers have reported satisfaction with the quality and efficiency of these installations.
Where is Rapid Cool Heating & Refrigeration located?