Friendly staffFair pricingQuick communicationProfessional service
About this business
Some customers complain that their experience with this service provider is awful (terrible). The individual entitled with the ownership never addressed the questions asked of them in time regarding pricing. One client received services the first day and was denied services the second week, and the workers would go on strike any moment. Moreover, the second order was double the work done on the first order. The client was charged with $1022.00 for 680 printed documents, which was not clear. The client had to email the company inquiring about how the money was arrived at, but luckily, the owner was not present, and an employee had to check the records and confirm the actual price charged. This made it difficult for the client to access detailed information about the costs of the services rendered. The worst part was that the owner could not reply to the email sent to her regarding the pricing, which was not good._NONE OF THE ABOVE WAS REPLIED BY OWNER, OR EVEN THE SALES REP, DISGRACEFUL AND DISHONEST SERVICE, NEVER GO HERE, WORST IN KELOWNA!MYRIAN STROMMEL, OWNER, NO INVOICE, NO EMAIL REPLY TO CLIENT.
All in all, the client received poor services from the company, and this led to the current frustrations that are currently being experienced. Even the company’s employees never responded to an email sent on Thursday, which showed the company could not address its problems (Strommel). The company should come out clearly and apologize to the client for breaching the contract they had. Myrian Strommel, who is the owner, never reached out to the client to solve...
Frequently asked questions
7 questions
What do CMYK Digital Print Plus clients say about the work?
Reviewers highlight the helpfulness and professionalism of the staff, noting their quick response times and flexibility in meeting client needs. Many appreciate the quality of business cards and shipping services provided, emphasizing a positive overall experience.
Does CMYK Digital Print Plus offer business card printing in Kelowna?
Yes, they provide a range of printing services, including business card printing, document printing, and custom print jobs, catering to various client needs.
What are the operating hours for CMYK Digital Print Plus?
Their hours are as follows: Monday: 8:00 AM - 5:00 PM, Tuesday: 8:00 AM - 5:00 PM, Wednesday: 8:00 AM - 5:00 PM, Thursday: 8:00 AM - 5:00 PM, Friday: 8:00 AM - 5:00 PM, Saturday: Closed, Sunday: Closed.
Can I get document printing services at CMYK Digital Print Plus?
Absolutely, they offer document printing as part of their printing services, along with business card printing and custom print jobs.
What shipping options does CMYK Digital Print Plus provide?
They offer a variety of shipping services, including domestic shipping, international shipping, and express shipping, ensuring flexibility for clients' shipping needs.
How does CMYK Digital Print Plus handle customer inquiries?
Some clients have reported delays in responses regarding pricing inquiries, indicating that timely communication may be an area for improvement.