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Review Keywords Analysis

  1. CA
  2. BC
  3. Surrey
Dales Auto Service

Dales Auto Service

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Open  8:00 AM-5:00 PM now
19415 56 Ave Unit 107, Surrey, BC V3S 6K2, Canada Get Directions
4.5
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ABOUT   Services Excellence Summary

Dales Auto Service is located at 107-19415 56th Avenue Surrey, BC. Clients come from all over the Lower Mainland as well as the Okanagan and Vancouver Island to Dales Auto Service. For over 40 years, we have maintained the highest levels of technical expertise because of our commitment to excellence and customer service. We are committed to surpassing all your expectations from the second you walk into our garage until your vehicle leaves. Our keys are commitment to excellence and customer service, which have enabled us to maintain the best level of technical expertise all these years. Our company; Dales Auto Service’s most valuable asset is you, our customer, and we are constantly working to surpass your expectations. We appreciate our past and current customers whereby we today have 40 years of experience in the dry cleaning industry and over 1,000 regular clients.

 

SUMMARY   Reviews Summary

Most of the customers had Zoo good things to share about the services and experience they had, most cited how knowledgable and professional staff was that, the also explained recommendations for any service work. This includes the proffesionalism and how they are in in depth in overview and communication. A few reviews made recommendations based on how immediate interventions were in reception, fast, and done professionally. One client was happy and felt that them sorting his truck felt like it had redeemd his week since he got better services at an affordable price, they concluded by thanking Zach for the help he had offered. Many of the customers talked about the shop being having good customer service and recommendatios and said that it was the best car repair shop for Toyota cars and would stick to it next time they went for any mechanical work. The price was affordable and all the reccommendations they had had stated that the reviews were reliable.

 

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Aninder left a 1 star review
★☆☆☆☆
On TrustAnalytica
Aug 20
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Pros & Cons

PROS
recommend (28)
highly recommend ... (9)
recommended (4)
highly recommend ... (4)
great price (4)
in good hands (3)
very happy (3)
very professiona ... (3)
very helpful (3)
great customer s ... (3)
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Cons
won't be back (1)
go somewhere els ... (1)
worst experience ... (1)
0 stars (1)
unhappy (1)

Dales Auto Service Reviews: 102. Average Rating: 4.5

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Unhappy with the service fee charged for my STI oil change and inspection. I have been customer since 2019.and have been coming in for oil change and inspection services and have paid different prices over the years. $111(2019),$130(2020,$158((2021,$170(2022) and $282(2023) for the same services. I think 15-20% change in price makes sense due to inflation and higher costs however paying $282 in 2023 compared to $170 in 2022 came as a surprise. I have checked with Subaru service centre and they are charging$170 for the same services.I would have appreciated if I was notified of this massive increase in price while booking the appointment or when I checked in my car for this service.
S
Stussi
Awesome service!! I’m from PG, I needed my 4 Runner serviced and they were able to help me right away. Thanks guys !
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Aninder left a 1 star review
★☆☆☆☆
On TrustAnalytica
1 year ago
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