Established in 2004, OpenRoad Lexus Port Moody is the dealership serving Lexus Port Moody, Coquitlam, Anmore, and Belcarra. We pride ourselves on our outstanding customer service. We have earned multiple "Pursuit of Excellence Awards" over the last ten years. Our team boasts some of the most seasoned Lexus technicians in Canada. Over the years, we have had the #1 Lexus technician in Canada, many thanks to the Pursuit. The Lexus Service Team has been awarded five Lexus Canada President Awards. The Lexus Sales team boasts many decades of combined automotive and Lexus product knowledge and is your go-to whether you are looking for a brand new Lexus or an excellent used vehicle. Our location, central to the Lower Mainland, is only five minutes from Coquitlam Centre. We look forward to your visit.
Reviews Summary
In summary, reviews collected from Lexus customers show positive experiences. Many reviews introduce how specific dealers helped them get their desired cars, and also reported that the team was friendly and treated them well. Jake is appreciated for going beyond his normal duties, and Jay and Alex also received high scores. Many of the buyers who acquired their cars through this dealer have had no complaints regarding the service and experienced dealer scrutiny. A few people who engaged the firm saw their warranties rectified, which shows the team values their clients. People seem pleased with the place, and others have referred their colleagues or family there. Services from Shubham Aggarwal, Mao Chi Ho, Bruno Curvo, Sunny Parmar, and Edward Fan were essential, and the association seems to be goal-focused in every department. The car buyers encountered a proper introduction to their cars, which gave them a chance to understand the features they could not understand while driving, showing what the company aims at targeting customers' retention and improving their brand. Satisfaction is all the customers felt.
Frequently asked questions
7 questions
What do OpenRoad Lexus Port Moody clients say about the work?
Clients frequently praise the knowledgeable and friendly staff, particularly mentioning team members like Jake and Andrew for their exceptional service. Reviewers highlight the smooth car buying process and the team's responsiveness, which contributes to a positive overall experience.
What services does OpenRoad Lexus Port Moody provide for vehicle maintenance?
They offer a range of vehicle services including Oil Change, Tire Rotation, and Brake Service. Additionally, they provide Vehicle Sales (new and used), Leasing Options, Vehicle Accessories Installation (like Car Starter and Navigation System Installation), and Financing Options.
Can I get a car starter installed at OpenRoad Lexus Port Moody?
Yes, they provide Car Starter Installation as part of their Vehicle Accessories Installation services, along with Navigation System Installation and Dashcam Installation.
What are the operating hours for OpenRoad Lexus Port Moody?
Their hours are as follows: Monday: 10:00 AM - 8:00 PM, Tuesday: 10:00 AM - 8:00 PM, Wednesday: 10:00 AM - 8:00 PM, Thursday: 10:00 AM - 8:00 PM, Friday: 10:00 AM - 6:00 PM, Saturday: 10:00 AM - 6:00 PM, Sunday: 11:00 AM - 5:00 PM.
Does OpenRoad Lexus Port Moody offer financing options for car purchases?
Yes, they provide various Financing Options, including Lease Financing, Purchase Financing, and Trade-in Appraisals, catering to different customer needs.
How does OpenRoad Lexus Port Moody ensure customer satisfaction?
The dealership emphasizes exceptional customer service, with multiple reviewers noting the staff's professionalism and willingness to go above and beyond, particularly mentioning team members like Derek and Michelle for their attentive service.