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OpenRoad Lexus Port Moody

Name: OpenRoad Lexus Port Moody
Address: Surrey, CA
Telephone: +16044617623
Rating: 4.4646

99 reviews

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+16044617623

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3150 St Johns St, Port Moody, BC V3H 2C7, Canada Get Directions

car dealer Best Car Dealers in Canada Best Car Dealers in British Columbia

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ABOUT Services Excellence Summary

Established in 2004, OpenRoad Lexus Port Moody is the dealership serving Lexus Port Moody, Coquitlam, Anmore, and Belcarra. We pride ourselves on our outstanding customer service. We have earned multiple "Pursuit of Excellence Awards" over the last ten years. Our team boasts some of the most seasoned Lexus technicians in Canada. Over the years, we have had the #1 Lexus technician in Canada, many thanks to the Pursuit. The Lexus Service Team has been awarded five Lexus Canada President Awards. The Lexus Sales team boasts many decades of combined automotive and Lexus product knowledge and is your go-to whether you are looking for a brand new Lexus or an excellent used vehicle. Our location, central to the Lower Mainland, is only five minutes from Coquitlam Centre. We look forward to your visit.

SUMMARY Reviews Summary

In summary, reviews collected from Lexus customers show positive experiences. Many reviews introduce how specific dealers helped them get their desired cars, and also reported that the team was friendly and treated them well. Jake is appreciated for going beyond his normal duties, and Jay and Alex also received high scores. Many of the buyers who acquired their cars through this dealer have had no complaints regarding the service and experienced dealer scrutiny. A few people who engaged the firm saw their warranties rectified, which shows the team values their clients. People seem pleased with the place, and others have referred their colleagues or family there. Services from Shubham Aggarwal, Mao Chi Ho, Bruno Curvo, Sunny Parmar, and Edward Fan were essential, and the association seems to be goal-focused in every department. The car buyers encountered a proper introduction to their cars, which gave them a chance to understand the features they could not understand while driving, showing what the company aims at targeting customers' retention and improving their brand. Satisfaction is all the customers felt.

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Reputation Change over time

Pros & Cons

PROS

recommend (25)

highly recommend ... (14)

very knowledgeab ... (5)

helped me (5)

excellent servic ... (4)

best experience (4)

very happy (4)

very helpful (3)

easy to deal wit ... (3)

strongly recomme ... (3)

Cons

was damaged (1)

stopped replying ... (1)

unprofessional (1)

poor communicati ... (1)

damages (1)

very bad service ... (1)

not worth (1)

go somewhere els ... (1)

very slow (1)

slow (1)