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Rocky Cycle

Name: Rocky Cycle
Address: Surrey, CA
Telephone: +16045915333
Rating: 4.396

101 reviews

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+16045915333

Open 10:00 AM-6:00 PM now

7143 King George Blvd, Surrey, BC V3W 5A4, Canada Get Directions

bicycle repair shop BEST Bicycle Repair Shops in Canada BEST Bicycle Repair Shops in British Columbia

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ABOUT Services Excellence Summary

Rocky Cycle has been your local bike shop since 1981, offering quality bikes and professional service. Our range includes mountain, gravel, Ebikes, and kids bikes. We carry top brands like Rocky Mountain, Transition, Felt, Moustache, and Velec. Our large parts and accessories selection includes helmets, pads, tubes, maintenance, and cleaning products. Our workshop, equipped with a full-range of tools, specializes in suspension servicing. Repairs require an appointment; please call or visit the store. Flat tire repairs are first-come, first-serve. Prices do not include parts.

SUMMARY Reviews Summary

Rocky Cyclist's clients admire the company for its great customer service, which is provided by an approachable, knowledgeable, and enthusiastic team. There are also some reviews about the efficiency and capability of in-store and back end services, indicating that the professional experience is among the best in Surrey. One customer mentioned that they purchased a bike outside the province but items turned out slightly cheaper, so the team recalibrated the item and shipped it through the claims. There are some reviews and compliments from clients on how the store greets its team and its work in responding to the needs of its customers. But there are a few negative comments indicating that the store may need some renovations. Overall, many clients say that the store is worth visiting, has considered it over the last few years, and always intends to go back.

dennis left a 5 star review

★★★★★

On TrustAnalytica

Dec 02

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Reputation Change over time

Pros & Cons

PROS

recommend (10)

helped me (7)

great service (6)

very knowledgeab ... (5)

knowledgeable st ... (5)

excellent servic ... (4)

highly recommend ... (4)

great place (3)

great selection (3)

very friendly (3)

Cons

they just want y ... (1)

not recommend (1)

over priced (1)

terrible service ... (1)

Rocky Cycle Reviews: 101. Average Rating: 4.4

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Reviews (1) Google Reviews (100)

dennis

on Trustanalytica

Stop by the shop Saturday, December 2 ran into the best group of guys ever there. They were able to fix my problem with my bike which was a quill I needed for a vintage bike. Excellent customer service top-notch guys very helpful very friendly. Made my day.