Excellent customer serviceFriendly staffSmooth processHelpful sales staffClear informationHelpful finance managerQuick serviceKnowledgeable sales staffGood car qualityEfficient process
About this business
Welcome to Surrey Mitsubishi, the British Columbia Mitsubishi dealer. Surrey Mitsubishi is a dedicated team for its customers throughout its lifetime. We provide a superior Mitsubishi experience for all our customers. We are committed to becoming the automobile home for drivers in Surrey, BC. We offer a wide selection of used and new vehicles and magnificent customer care. We are always happy to assist you.
You have a variety of options in our Mitsubishi showroom when it comes to new models. Our local dealer also has a substantial stock of pre-owned cars, trucks and SUVs. You will be satisfied if you shop in our store. When you are ready to buy a Mitsubishi, we are here for you. You can acquire one online with our easy-to-use online tools or let us do all the paperwork. We can have you in the car within 15 minutes or as long as you want.
Reviews Summary
To sum up, Surrey Mitsubishi has an excellent rating and positive remarks. Purchasers often admiration the high quality of service and the salespeople. Buyers regularly appreciated the customer service, often calling it outstanding. Many have noted how their salesperson could help them through the buying process. The feedback is filled with praising referrals for anybody looking for a new car. Jimmy and Ahmet received many compliments for their sales abilities, product understanding, and customer service. Another employee that consumers appreciate is Lucy. She is a stress-free financing manager and is attentive to help buyers comprehend their financing alternatives. Alter user's experience and produce a satisfying conclusion to some difficult circumstances. Therefore, the large consumer support section will also assist you save the institution. Many of the people buying cars identified a botch-up with their car. Still, even though these botch-ups were initially somewhat annoying, Surrey Mitsubishi quickly put them right. A purchaser mentioned that a car recovered from a fault and returned to the manager was car dealer. Research and repair were quick and the customer was back in business. Companies that can quickly address consumer issues build loyal customer bases. This customer-centric methodology is something that dealers can add to their expectations to be successful. Generally, Surrey Mitsubishi is recommended to buy a car. Thank you.
Frequently asked questions
7 questions
What do Surrey Mitsubishi clients say about the work?
Reviewers consistently praise the exceptional customer service provided by staff like Ahmet and Lucy, highlighting their helpfulness, clear communication, and willingness to assist with every detail of the car buying process. Many mention feeling treated like family.
Does Surrey Mitsubishi offer financing options, and what do customers say about them?
Yes, they provide financing options including loan services and lease options. Customers appreciate the clear information and support from the finance team, particularly Lucy, who is noted for being friendly and helpful during the financing process.
Can I get a trade-in service at Surrey Mitsubishi, and how do customers feel about it?
Yes, they offer trade-in services. Customers report a smooth experience when trading in their vehicles, often mentioning the professionalism and fairness of the sales team during the process.
How does Surrey Mitsubishi handle vehicle maintenance, and what do clients say about their service?
They provide vehicle maintenance services including regular service, repairs, and diagnostics. Reviewers commend the service department for going the extra mile and ensuring customer satisfaction with their vehicle's condition.
Does Surrey Mitsubishi assist with test drives, and what has been the customer feedback?
Yes, they offer test drive assistance. Customers have highlighted the accommodating nature of the staff, making the test drive process enjoyable and informative, contributing to a positive overall experience.
What types of vehicles can I purchase at Surrey Mitsubishi?
Surrey Mitsubishi offers a wide selection of new and used vehicles, including cars, trucks, and SUVs. Their large inventory ensures that customers can find a suitable option to meet their needs.
16 minutes ago
New
Don't trust this dealership, I was told to send in customers and get the referral money, after customer bought the car and gave bad google review because of one sales guy named Pravneet Chilana the dealership won't pay my referral , asking me to ask them to remove the Google review first , which is not in my control because of there bad experience , I will make sure that I report this issue to VSA.
This is how Charlie Man and Raymond Lei is running the business the 2 managers , I will not recommend anyone to go to this dealership
You said talk to Management but the Management itself are conmans , I will never do business with this dealership again.