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  1. CA
  2. BC
  3. Vancouver
Lash Venue

Lash Venue

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Open  9:00 AM - 8:00 PM now
3833 Rupert St, Vancouver, BC V5R 2G7, Canada Get Directions
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ABOUT   Services Excellence Summary

Lash Venue in East Vancouver is known for being the best beauty salon and having quality eyelash extensions. The quality of your eyelashes can be crucial to your overall look since they can enhance the beauty of your eyes significantly. Lash Venue is always ready to ensure that every client has the best style of eyelashes according to their preferences and facial structure. Our eyelash experts create natural-looking eyelashes by using Japanese lash extension techniques that guarantee the best quality. They examine your eyes' size and shape carefully to make sure that your eyelashes look perfect on your face. Late cancellations and no-shows can be costly. Please let us know if you are unable to keep your appointment at least 24 hours before your session. If you notify us less than 24 hours before your appointment, you will be charged 50% of your missed service. Failure to pay will result in your being unable to schedule additional visits. We will have to deny you if you arrive more than 20 minutes after your initial meeting time. We may not have sufficient time to complete the appointment by the time you arrive. You will also be charged 50% of your scheduled service.

 

SUMMARY   Reviews Summary

The reviews of the Lash Venue can be regarded as extremely favorable. The experiences largely center on competence of the staff and the comfort of the environment. Almost all the reviewers are impressed with the kind nature of the staff. About 10 reviewers left minor comments on how the technicians are welcoming that made them return clients or happy. This comment is common among the reviews and came up 17 times. Competence, which occurred in 16 comments, appeared in 94% of the survey. Most of the retuning clients seem to be comfortable with different technicians. One client said “I have been a client of this establishment a few times now, I have been welcomed by different staff members and they have all been courteous to me.” This implies the complaint of competence is not an issue for most of the clients. The atmosphere of the Lash Venue is welcoming. One client indicated “I have now finished 2 appointments here and I like the feeling of the place and the friendliness of the technicians”. The Lash Venue is also vital as great as well as the staff are competent according to the reviews. There are several comments from the returning clients claiming that the Lash Venue is serene. One of the comments indicated “the atmosphere in the Lash Venue is comforting, since my first appointment I have been returning and even referred a couple of my friends because of the good experience that I have always had. I always feel comfortable when I am in the Lash Venue.” The environment was examined in 56% of the reviews, and 33 clients mentioned it as one of the things they liked about the Lash Venue. Many people said that the atmosphere was ideal for relaxing before the appointment. One client indicated “I love that the Lash Venue Booking is simple and fast and I can reschedule if I have other commitments. I am always impressed by my appointments.” The cleanliness of the Lash Venue was also commended. One client indicated that they had “Oregon health and safety certified staff, additionally the Lash Venue is very clean. I have never had a problem after my appointments, which I attribute to the cleanliness of the Lash Venue.” The cleanliness of the Lash Venue was examined in 22% of the reviews, and 13 clients mentioned it. The competency of the staff is a big issue and should ensure that all members are comfortable and happy during their appointments. This is what has been stated by most of the name reviewers in their statements. The three areas are very important, and it is a worry that despite the positive reviews, most of the people are returning clients except for these areas. The technology should ensure that the customers are satisfied, and when the staff falls short, they should step up and show what is necessary or they should consider these complaints from the customers.

 

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Pros & Cons

PROS
recommend (5)
great job (2)
amazing work (2)
great service (2)
highly recommend ... (2)
amazing service (2)
very professiona ... (2)
helped me (1)
friendly staff (1)
definitely be go ... (1)
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Cons
horrible (1)
bad business (1)

Lash Venue Reviews: 41. Average Rating: 4.7

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