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NAPA Auto Parts - NAPA - Vancouver

NAPA Auto Parts - NAPA - Vancouver

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138 W 3rd Ave W, Vancouver, BC V5Y 1E9, Canada Get Directions
3.9
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ABOUT   Services Excellence Summary

NAPA is an auto parts company in Vancouver that has more than 500,000 quality parts and accessories for all vehicles. NAPA also carries high-quality tools and other items for all your automotive needs. Are you seeking brake pads, rotors, or tools? With our assistance, you can easily service or repair your car. Our NAPA experts can help you locate the right parts for your car or truck. You may also come to our shop and benefit from our expertise. Your local NAPA store in Vancouver has all the car parts you need. Our huge selection of high-quality brake pads, rotors, and other components includes batteries, alternators, and starters. You may get all the tools, equipment, and heavy-duty, marine, farming, and agricultural components and equipment you need. Speak with one of our experts at our store or order your parts online and pick them up at your local NAPA store.

 

SUMMARY   Reviews Summary

Reviews of NAPA Auto Parts and its staff, including Abdel and Gord, show a consistent and strong focus on excellent service and customer satisfaction. Many reviewers mentioned how good Abdel was with batteries and all electronic stuff as well as helping to change an engine air filter also good service, with one shopper discussing the great experience they had with a battery purchase and another noting Abdel's patient assistance with finding my exact engine air filter..encouraged to mention the helpfulness and knowledge of the staff. Readers take note of Abdel's professionalism, and one commenter appreciates how straight to the point the employees are and the depth of experience they have. Many customers report positive interactions with Gord and others at the front desk, and one person calls Gord the "godfather" of cars! Everyone is so kind, cooperative, and skilled which are characteristics that every customer wants.. These clients write about forming a connection with Gord and the shop..getitempliers "the total experience everybody wants". NAPA is a friendly and efficient auto parts store staffed by employees who are willing to go the extra mile for their customers.

 

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Pros & Cons

PROS
great service (5)
friendly service ... (4)
recommend (4)
very helpful (2)
great staff (2)
great place (2)
very knowledgeab ... (2)
highly recommend ... (2)
great selection (1)
helpful staff (1)
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Cons
rude (2)
unhelpful (2)
slow (1)
unprofessional (1)
poor service (1)
too busy (1)
rude (1)
waste of time (1)

NAPA Auto Parts - NAPA - Vancouver Reviews: 98. Average Rating: 3.9

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John Doe left a 5 star review
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