Excellent serviceHelpful staffProfessional staffTimely deliveryAbove and beyondKnowledgeable staffReliable vehiclesGood experienceFair pricingQuick service
About this business
Pioneer Motors Vancouver has been the most trusted and reliable used car dealer in Vancouver since 2002. Our Vancouver used car dealership has over 50 years of newly combined automotive sales experience and offers the best prices, excellent deals, and the highest quality used cars, SUVs, and trucks in Vancouver, Surrey, and all over British Columbia. Pioneer Motors Vancouver always enjoys dealing with cars. We have a diverse inventory of vehicles like trucks, cars, and 4x4s. Our car loan approval process is hassle-free, and we give credit to everyone. We are committed to offering you a fun and pressure-free car buying experience. Pioneer Motors Vancouver will help you find the right car for your active lifestyle. Our clientele comes from neighborhoods like Burnaby, Richmond, and Maple Ridge to see our selection, including commercial autos like work trucks and vans.
Reviews Summary
Pacific Car Loans has received many rave reviews from customers. Customers praised the helpful and professional staff. They declared that Paul was instrumental in their success. They were highly impressed by the interest rates and the customer service. Some reviews praised the free delivery scheme. One of them said that they had fallen in love with their new truck. Paul went over and above to make sure that they were satisfied. Time is rapidly approaching for the other client to get their new car after a superb follow-up service. Judging by the overwhelmingly favorable ratings, Pacific Car Loans is quite a respectable place. The reviewers were satisfied with the service. One previous skeptic stated that the visit changed their mind. Many reviewers expressed their gratitude. This one loved the personal touch of a driver who was patient. Tromping everywhere with their son changed his view of car loans altogether. In essence, customers praised Pacific Car Loans for delivering superlative services and thankfulness.
Frequently asked questions
7 questions
What do Pacific Car Loans clients say about their service?
Clients frequently praise the team's professionalism, helpfulness, and timely vehicle delivery. Many highlight specific staff members like Paul and Amanda for their outstanding support throughout the car-buying process.
Does Pacific Car Loans offer assistance with loan approval?
Yes, they provide comprehensive car financing services, including loan approval, interest rate negotiation, and co-signer approval assistance, ensuring a smooth financing experience for customers.
How does the vehicle delivery process work at Pacific Car Loans?
They offer home delivery service, delivery scheduling, and out-of-town delivery options, making it convenient for customers to receive their vehicles right at their doorstep.
What are the hours of operation for Pacific Car Loans?
Their hours are: Monday: 11:00 AM - 7:00 PM, Tuesday: 11:00 AM - 7:00 PM, Wednesday: 11:00 AM - 7:00 PM, Thursday: 11:00 AM - 7:00 PM, Friday: 11:00 AM - 7:00 PM, Saturday: 10:00 AM - 6:00 PM, Sunday: Closed.
Can I get help with my credit evaluation at Pacific Car Loans?
Absolutely! They offer credit evaluation services, including credit score review, debt-to-income analysis, and pre-qualification assistance to help customers understand their financing options.
What kind of post-sale support does Pacific Car Loans provide?
They offer warranty services, maintenance coordination, and customer feedback collection, ensuring ongoing support even after the vehicle purchase.
The owner Paul is a very poor service person. Have told them several times wanted to try without a co signer. Offered my pay stub as of July 1st. And they said not good enough asked for a co signer then claims got approval before I even gave them a co signer now claims I didn’t have it without one. This dude lies through his teeth and treats customers very poorly. And potential customers. Will not be getting my service.
Dealt with these guys twice. Both times didn't get the vehicle I wanted. I had an email from them saying they would get me the vehicle I wanted with a lower interest rate. I got a vehicle I didn't want with a higher interest rate. They said they would give me $1000 to make up the difference if I have the car for a year. I didn't get the $1000 and they played stupid when I asked for it.
Now I don't want to deal with Paul and the group of liars he hires so I've ask frequently to be taken off the call list and since 2019 they haven't stopped calling. I've blocked their office number so they text me on their personal numbers. I've blocked those as well. Paul goes through employees like Elon Musk went through Twitter so I'm constantly getting harassed by these people. I wouldn't recommend even applying online to see of you can get a vehicle because it come with a lifetime of heartache.