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We are a small, independent group of community-minded staff and directors who rely on thousands of volunteers to assist us in delivering justice in BC.
 
The majority of the reviews are overwhelmingly positive, with multiple customers praising the service as a lifesaver and a necessary resource. Many are grateful for the volunteer attorneys and staff's help, particularly Dustin Ellis, who's been described as proactive, knowledgeable, and supportive. They commended his speed and guidance during preparation, filing, and meetings, giving them hope and confidence. Access Pro Bono's incredible team is always there to clear up any inquiries from phone consultations. The service is ideal for those who can't afford a lawyer, and there are examples of people getting lost, but it was so grateful that someone helped them gather their thoughts. These reviews serve as a reminder of the help form filled to volunteer legal services so that they could help people manage their situations. A few users' positive experience and feelings of belonging and security are contrary to the organization's overall worth. One such user insists that volunteer legal advice from the lawyer helped him peace of belonging and validated his fears, allowing him to process his feelings of fear, anxiety, and worry about the outcomes. Many reviewers are happy to have found peace instead of peace and calm. In summary, most clients' entries reveal that the business is a life-saving solution in precarious situations, suggesting improvements in service speed.
 
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